Supervisor - Data Solutions (DAS)

EMEA3 Recruitment; Kraków; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Public transport ticket

Lunch subsidies

Health benefits

Vacation bonus

Job summary

ALDI Technology Support Sp. z o.o. is seeking a capable manager to lead a 10-15 person team in Kraków. The role focuses on coaching, onboarding, and providing operational support while driving stakeholder relationships and global process improvements.

The ideal candidate will excel in English communication, be highly organized and able to perform under deadlines within a hybrid work setting at the ALDI Tech Hub in Kraków.

Qualifications

• Advanced knowledge of Microsoft Office (especially Excel).
• Fluent English (written and oral) required.
• Excellent communication skills, ability to maintain professional business contacts.
• Excellent analytical and problem-solving mindset.
• Detail-oriented, well organized, flexible and open to changes.
• Ability to work under pressure and toward deadlines.

Responsibilities

• Manage a team of approx. 10-15 people.
• Hold direct reports accountable for their performance by providing feedback, coaching and assessment.
• Responsible for staff onboarding and training.
• Provide operational support to team members; act as subject matter expert if needed.
• Manage relationships with key stakeholders.
• Handle customer communication and escalations.
• Monitor, interpret and report key performance indicators.
• Initiate and drive local and global processes improvement initiatives.

Skills

Excel

Fluent English

Communication skills

Analytical thinking

Detail orientation

Team leadership

Tools

Microsoft Office

Job description

About the company

The ALDI Tech Hub is part of the ALDI Nord Group of Companies – one of the leading international retail enterprises with 5,600 stores and 90, 000 employees in 9 countries. With a tradition stretching back over 100 years, ALDI stands for the invention of discount retailing. Our mission is to provide people everywhere and at all times with what they need for their daily lives: high-quality products at the lowest possible price – simply and swiftly. This also includes making shopping as easy as possible. We ensure this not only in our stores, but just as much behind the scenes: In addition to powerful IT infrastructures for our stores, warehouses and offices, we are working on innovative technologies that will make shopping even easier in the future. The ALDI Tech Hub is an important part of fulfilling this mission.

Your tasks

• Manage a team of approx. 10-15 people,
• Hold direct reports accountable for their performance by providing feedback, coaching and assessment,
• Responsible for staff onboarding and training,
• Provide operational support to team members; act as subject matter expert if needed,
• Manage relationships with key stakeholders,
• Handle customer communication and escalations,
• Monitor, interpret and report key performance indicators,
• Initiate and drive local and global processes improvement initiatives.

Requirements

• Advanced knowledge of Microsoft Office (especially Excel),
• Fluent English (written and oral) required,
• Excellent communication skills, ability to maintain professional business contacts,
• Excellent analytical and problem-solving mindset,
• Detail-oriented, well organized, flexible and open to changes,
• Ability to work under pressure and toward deadlines.
• Office presence at least 2 days a week is required

What we offer

• Ticket for free public transportation in Krakow
• Subsidised lunch meals delivered to the office
• Health benefits such as health care fully paid by ALDI, reimbursement for corrective glasses or a sports card for several fitness activities
• Competitive salary according to your competencies and additional vacation bonus
• Flexible working time within a hybrid working model
• Inspiring and open-minded working atmosphere with “come as you are” culture
• Modern and well equipped office near the old town of Kraków
• Secure job in an international working environment with long-term prospects

Please submit your application documents in English, as we will work together a lot in English.

Contact

ALDI Technology Support Sp. z o.o.

Ulica Fabryczna 1

31-553 Krakow