Student Paid Internship - Knowledge Management (m/f/d)

Knauf; Katowice; On-site; PLN 13,000 - 20,000; Part time

Benefits offered by this job

Mentorship from professionals

Flexible working hours (16 or 24 hours

6-month internship contract

Job summary

Knauf Information Services GmbH is seeking a communicative, open-minded intern to join the Knowledge Management team in Katowice, Poland. You will help improve knowledge content quality, support authors, and contribute to knowledge sharing initiatives within the organization.

We value students with strong English, an analytical mindset and an interest in IT Service Management. The role offers mentorship, flexible hours (16 or 24 hours per week) and an internship contract for 6 months.

Qualifications

• You are an enrolled student in a Bachelor's or Master's program in any field.
• You have strong written and verbal English skills (B2-C1).
• You are interested in Knowledge Management, documentation, or IT Service Management.

Responsibilities

• Support knowledge article authors in reviewing and updating the articles.
• Perform article quality checks. Verify templates, taxonomy, and meta tags.
• Maintain knowledge base content and help prepare Knowledge Management newsletters.
• Support Knowledge Management initiatives.
• Collaborate with IT teams and stakeholders.

Skills

English proficiency (B2-C1)

Analytical mindset

Strong communication

Attention to detail

Education

Bachelor's or Master's student

Tools

Microsoft 365

ServiceNow (nice-to-have)

Job description

Knauf stands for opportunity. This exciting role offers you the ideal opportunity to begin and further develop an impressive career within a values-driven culture.

As a global building materials manufacturer with 43,500 employees in 90 countries, we offer diverse opportunities to ambitious talent. We value every contribution and are committed to creating a safe and inclusive work environment with the aim of developing sustainable solutions for a better future.

Knauf Information Services GmbH is proud to be a part of the Knauf Group. With a long-standing tradition, and a growing international presence, we are seeking dedicated individuals to help us achieve our long-term vision.

We are looking for a communicative, open-minded, and proactive intern to join our Knowledge Management team. You will help improve the quality and accessibility of knowledge content, support knowledge authors, and contribute to initiatives that enhance knowledge sharing across the organization.

What you'll do

• Support knowledge article authors in reviewing and updating the articles
• Perform article quality checks. Verify templates, taxonomy, and meta tags.
• Maintain knowledge base content and help prepare Knowledge Management newsletters.
• Support Knowledge Management initiatives.
• Collaborate with IT teams and stakeholders.

Who you are

• You are currently enrolled student in a Bachelor's or Master's program in any field.
• You have strong written and verbal English skills (B2-C1).
• You are interested in Knowledge Management, documentation, or IT Service Management.
• You have basic knowledge of Microsoft 365 and (nice-to-have) ServiceNow.
• You have an analytical, detail-oriented mindset, strong communication skills and a genuine eagerness to learn.

What we offer you

• Relevant work experience that sets you apart in future job applications.
• Mentorship and guidance from experienced professionals.
• Opportunity to connect with industry experts to build a strong professional network.
• Flexible working hours that fit your academic schedule (16 or 24 hours a week).
• Internship contract for 6 months.

Knauf as an employer

Knauf Information Services GmbH is a key driver of the KNAUF Group's global growth and digital transformation. A team of 500 highly qualified experts is committed to supporting the Group and its customers worldwide with innovative IT solutions and customized services. The core competencies of Knauf IT cover a wide range of IT services, including the development and implementation of complex software solutions, the optimization of business processes through digital technologies and ensuring IT security and data protection.

The Knauf Group is proud to be an equal opportunity employer. We are committed to a diverse and inclusive work environment, and we make all personnel decisions across all areas of our company based on experience, skills and integrity. We encourage applicants from all walks of life to apply for our positions, regardless of age, gender, gender identity, disability, sexual orientation, origin, religion and so forth.

Share our values and become part of the team to shape the future of Knauf together.

Knauf IT is a driving force behind the global growth and digital transformation of the family-owned Knauf Group, one of the world's leading manufacturers of building materials. More than 900 experts at Knauf IT are supporting 43,500 employees and the customers of the Knauf Group with modern IT solutions and services at over 320 locations worldwide. Our corporate values of humanity, partnership, commitment and entrepreneurial spirit form the basis for the successful growth to more than 15,6 billion Euro annual sales.