Strategic Operations Program Lead - Investor Services

Citi; Warszawa; Hybrid; PLN 242,000 - 412,000; Full time

Benefits offered by this job

Pension Plan

Private Medical Care

Life Insurance

Parental Leave

Sport Card

Volunteering day

Flex benefits

Job summary

Citi in Warsaw seeks a strategic Senior Project Manager and Business Analyst Lead to drive initiatives in Fund Accounting and Middle Office. You will guide complex programs, coordinate with Product, Technology, and external clients, and influence senior stakeholders with diplomacy.

The role demands 6–10 years in PM/BA, strong analytical skills, and a proven ability to manage risk, deadlines, and multi-team collaboration in a hybrid work setting.

Qualifications

• 6-10 years in project management or business analysis.
• Experience driving client-facing projects and influencing stakeholders.
• Asset management or investor services knowledge is essential.
• Strong PM/BA methodologies (PMBOK/BABOK) and PMP is a plus.
• Bachelor's degree required; master's preferred.

Responsibilities

• Lead and coordinate multiple complex projects and programs.
• Provide strategic analysis to influence key decisions.
• Develop detailed project plans with cost and effort estimates.
• Build and guide project teams; act as SME to executives.
• Maintain governance, documentation, and risk controls.
• Partner with clients and internal teams to deliver outcomes.

Skills

Project management

Business analysis

Lean / process improvement

Stakeholder management

Client-facing

Strategic thinking

Risk & control awareness

Communication

Education

Bachelor's degree

Master's degree preferred

Tools

PMBOK / BABOK knowledge

PMP certification

Job description

Citi in Warsaw seeks a strategic Senior Project Manager and Business Analyst Lead to drive initiatives in Fund Accounting and Middle Office. You will guide complex programs, coordinate with Product, Technology, and external clients, and influence senior stakeholders with diplomacy.

The role demands 6–10 years in PM/BA, strong analytical skills, and a proven ability to manage risk, deadlines, and multi-team collaboration in a hybrid work setting.