Strategic CSM for Enterprise Data, Storage & Cloud

Qumulo

Poland

Remote

PLN 456,537 - 657,414

Full time

14 days+

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Benefits offered by this job

Pre-IPO stock options

Flexible time-off policy

HSA and PPO health insurance options

Dental and Vision insurance

401(k) plan

Choice of an ORCA card or parking subsidy

Job summary

Qumulo is seeking a Senior Customer Success Manager to drive the success of enterprise customers by managing the full customer lifecycle from onboarding to retention. You will serve as a trusted advisor to ensure customers achieve measurable outcomes with Qumulo's cloud data platform.

With a focus on collaboration with Sales, Product, and Operations, you will help drive joint success initiatives. The position offers competitive annual compensation ranging from $125,000 to $180,000, depending on experience and skills.

Benefits include stock options, health insurance, and flexible time-off.

Qualifications

5+ years in Customer Success, Account Management, or Partner Success in a B2B SaaS or Cloud Infrastructure environment.
Experience managing up to 50 enterprise accounts and OEM/Channel partners.
Located in the US Central or Eastern timezones.

Responsibilities

Own the full customer lifecycle and drive customer success for enterprise clients.
Ensure customers achieve measurable outcomes and maximize value from Qumulo products.
Serve as primary technical liaison and trusted advisor for customers.