Sr. Associate - Learning and Development 5B

Genpact Ltd.; Kraków; Hybrid; PLN 73,000 - 88,000; Full time

Job summary

Genpact Krakow is seeking a Sr. Associate in Learning and Development to design and deliver training programs tailored to organizational needs. You will assess training needs through surveys and manager consultations, and implement initiatives aligned with business goals.

Collaborate with subject matter experts to keep content accurate, provide coaching to employees, and stay current with industry best practices in L&D. This hybrid role offers growth in a dynamic, AI-forward environment.

Qualifications

• Bachelors - HR/Industrial Relations, Bachelors - Human Resource Management, Bachelors - Psychology, Masters - Business Administration, Masters - Human Resource Management.
• Certifications: Instructional Designer - KPMG, Certified Professional in Learning and Performance (CPLP) - SC. Stefconsult SRL, Sourcing Certification (Elearning) - Indian Institute of Technology, Madras.

Responsibilities

• Develop and deliver training programs and materials tailored to organizational needs.
• Assess training needs through surveys, interviews, and consultations with managers.
• Implement learning initiatives that align with organizational objectives.
• Monitor and evaluate training program effectiveness and make improvements as necessary.
• Collaborate with subject matter experts to ensure training content is accurate and up-to-date.
• Provide coaching and support to employees to facilitate their professional development.
• Keep abreast of industry trends and best practices in learning and development.

Skills

Agile Methodology

Change Management

Content Management

Learning and Development

People Leadership

Project Management

Storytelling

Education

Bachelor's in HR/IR

Bachelor's in HRM

Bachelor's in Psychology

Master's in Business Administration

Master's in HRM

Job description

## Sr. Associate - Learning and Development 5BApply: Hybrid: 6001-Genpact PL SP z.o.o.:O3 Business Park, Krakow: Full time: Posted Today: End Date: September 27, 2026 (4 days left to apply): JR10022853Sr. Associate - Learning and Development**Ready to turn bold ideas into real-world impact?** At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.**Job Description**• Develop and deliver training programs and materials tailored to organizational needs; • Assess training needs through surveys, interviews, and consultations with managers; • Implement learning initiatives that align with organizational objectives; • Monitor and evaluate training program effectiveness and make improvements as necessary; • Collaborate with subject matter experts to ensure training content is accurate and up-to-date; • Provide coaching and support to employees to facilitate their professional development; • Keep abreast of industry trends and best practices in learning and development.**Qualifications**Bachelors - HR/Industrial Relations, Bachelors - Human Resource Management, Bachelors - Psychology, Masters - Business Administration, Masters - Human Resource Management**Certifications**Certified Instructional Designer - KPMGKPMG, Certified Professional in Learning and Performance Certification (CPLP) - SC. Stefconsult SRLSC. Stefconsult SRL, Sourcing Certification (Elearning ) - Indian Institute of Technology, MadrasIndian Institute of Technology, Madras**Required Skills**Agile Methodology, Change Management, Content Management, Learning and Development (L&D), People Leadership, Project Management, Storytelling**Language**German**Language Proficiency -**Advanced - C1**Additional Job Location -****Job Type**Regular**Master Skill List -**Learning and Development**Remote Type -**Hybrid**Work Shift -**Standard (Poland)**Compensation Range-**Initial Pay Starting From 7200 PLN**Why join Genpact?** • **Lead AI-powered transformation** – Drive innovation and solve real-world business challenges that matter • **Make an impact** – Help global enterprises solve business challenges that matter • **Accelerate your career** – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • **Work with the best** – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • **Thrive in a values-driven culture** – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.Please be informed the proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.