Spanish Speaking Search Engine Customer Expert - Work In Athens, Greece

Mercier Consultancy Group; Polska; On-site; PLN 88,000 - 127,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Training

Fully Paid Relocation Package (flight,

Monthly Performance Bonus

13th and 14th salaries

Job summary

Mercier Consultancy Group is seeking a Spanish Speaking Search Engine Customer Expert to join our Athens team. You will provide world-class support for search engine products, troubleshoot issues, and maintain high customer satisfaction in a fast-paced tech environment.

The role requires native or fluent Spanish, willingness to relocate to Greece, strong digital literacy, and excellent communication skills. Training and relocation are fully provided.

Qualifications

• Native or fluent Spanish (spoken and written).
• Experience in professional Customer Support Services is an asset.
• Strong digital literacy and a customer-centric mindset.
• Excellent communication skills.

Responsibilities

• Provide world-class support to users regarding search engine products and service inquiries.
• Maintain high levels of customer satisfaction through professional communication and effective problem-solving.
• Navigate complex digital platforms to provide accurate information and troubleshooting assistance.
• Collaborate with international teams to optimize support workflows and maintain SLAs.
• Document interactions in the CRM system to ensure accurate records.

Skills

Spanish language

Customer support

CRM systems

Tools

CRM software

Job description

Spanish Speaking Search Engine Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we specialize in high-impact staffing for the dynamic Customer Support Services industry, ensuring excellence in every placement we facilitate.

Job Overview

We are currently looking for a talented individual to join our team in Athens for the Spanish Speaking Search Engine Customer Expert position in Greece. This unique opportunity allows you to advance your career within the Customer Support Services industry while enjoying the vibrant lifestyle of the Mediterranean.

Key Responsibilities

• Provide world-class support to users regarding search engine products and service inquiries.

• Maintain high levels of customer satisfaction through professional communication and effective problem-solving within the Customer Support Services sector.

• Navigate complex digital platforms to provide accurate information and troubleshooting assistance.

• Collaborate with international teams to optimize support workflows and maintain service level agreements.

• Address user feedback and contribute to the ongoing improvement of search engine performance protocols.

• Document interactions in the CRM system to ensure accurate records and data integrity for future support cycles.

• Native or fluent Spanish (spoken and written).

• Valid EU passport (mandatory).

• Previous experience in a professional Customer Support Services role is considered a significant asset for this position.

• Strong digital literacy and a passion for technology and internet services.

• Excellent communication skills and a customer-centric mindset.

• Ability to thrive in a multicultural environment and relocate to Athens, Greece.

• Competitive Monthly Salary.

• Fully Paid Training.

• Health Insurance.

• Fully Paid Relocation Package (flight, transfer, hotel) included for those searching for jobs in Greece.

• Monthly Performance Bonus.

• Two extra salaries per year (13th and 14th salary).

• And Much More