Software Deliveries and Operations Leader (DOL)

F. Hoffmann-La Roche AG; Warszawa; Hybrid; PLN 337,000 - 627,000; Full time

Benefits offered by this job

Annual bonus

Dedicated training budget

Flex Location

Private healthcare

Stock purchase program

Job summary

Roche is seeking a Deliveries and Operations Leader (DOL) for the Digital Technology organization. Based in Warsaw, Poland, the role blends operational excellence with strategic alignment of portfolio goals and team execution.

You will shield product teams from bureaucracy while ensuring value delivery in a large, international setting. The role requires proven software team leadership, experience in agile/SAFe, and familiarity with medical device regulations.

Qualifications

• Proven experience as a software team lead or manager, preferably in the medical device or diagnostics industry.
• Strong focus on software delivery excellence and lean process optimization.
• Familiarity with medical, security, and privacy regulations.

Responsibilities

• Ensure strategic traceability between portfolio goals and team execution.
• Lead operations of services and products to meet performance targets.
• Provide executive visibility through standardized reporting and governance.
• Coordinate risk, dependencies and cross‑team delivery across lifecycles.
• Manage internal and external stakeholder relationships and SLAs.

Skills

Team leadership

Software delivery

Agile / SAFe

Regulatory awareness

Communication

Medical device experience

International projects

Education

University Degree in Computer Science / Software Engineering

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position Software Deliveries and Operations Leader (DOL) Roche Digital Technology (RDT) is where innovation meets purpose. As a global team at the heart of Roche, we are a community of business‑minded technologists committed to help shape tomorrow’s digital future of healthcare. Our mission is to power Roche through cutting‑edge digital technologies, harnessing the potential of artificial intelligence, data, and scalable tech innovations. Driven by purpose and passion, we’re building a future where digital is a core strength across all of Roche, enabling smarter ways of working, unlocking human potential, and driving breakthroughs that truly matter for millions of patients around the world.

At Roche, we offer a hybrid work model that combines flexibility with in‑person collaboration. For now, we require our employees to be in our offices on average two days per week. The specific office days may vary depending on business needs, such as workshops, conferences, town halls, team meetings, and other collaborative events.

Who We Are

At Roche, we are passionate about transforming patients’ lives, and we are bold in both decision and action – we believe that good business means a better world. That is why we come to work every single day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

Role Purpose

The Deliveries and Operations Leader (DOL) acts as the operational backbone of the A&SE CIx & DDS organization, serving as a servant‑leader who shields product teams from administrative bureaucracy and operational overhead. Partnering with group RTEs and Leadership, the DOL ensures strategic traceability by maintaining a clear link between portfolio goals and team execution. The role is dedicated to driving operational excellence, harmonizing reporting, and providing “decision‑ready” visibility to executive stakeholders to ensure the organization remains focused on delivering value.

Opportunity

• Strategic Alignment & Traceability: Ensure a continuous link between organization OKRs and product delivery, providing the strategic context necessary for teams to make autonomous, high‑quality decisions.
• Operational Excellence & Governance: Lead the operations of services and products to achieve fit‑for‑purpose service levels in productivity, quality, and cost, while driving the adoption of standardized operating models.
• Executive Visibility & Reporting: Act as the single source of truth for tracking investments, capacity, and risks, absorbing ad‑hoc reporting requests to protect delivery teams from distraction.
• Risk & Dependency Mitigation: Identify and resolve structural bottlenecks and cross‑team impediments, coordinating critical integration points across different product lifecycles.
• Vendor & Stakeholder Management: Manage business partnerships with internal and external stakeholders, ensuring vendors adhere to stated Service Level Agreements and Statements of Work.

Who You Are

Here’s what we’re looking for: We are looking for an experienced, motivated RTE/PL/Software Delivery Lead who thrives in guiding and coaching the Clinical Insights and DDS engineering teams (~300 people). Someone who is passionate about constantly finding ways to improve their ability to deliver value to our end users. And committed to developing software products with the highest levels of quality that would satisfy not only industry standards but as well the expectations of patients and customers.

Essentials skills for your mission

• Proven experience as a software team lead or manager, preferably in the medical device or diagnostics industry.
• Software Operational excellence – continuous improvement champion with a lean thinking mindset on process optimization and efficiency improvement.
• Understanding of medical, security, and privacy regulations.
• Trill
• Excellent leadership, communication and interpersonal skills.
• Experience in large, international, and complex development projects.
• University Degree in Computer Science, Software Engineering, or a related field.
• At least 5 years on the job experience in Software building and delivery related roles (ideally following SAFe framework).

What you can expect from us

• Ambitious and passionate people building meaningful products for a global audience.
• An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross‑functional teams.
• A growing organization with room for development.
• A great benefits program.
• Flexible home office policy.
• Oh, and did we mention the best team in the world!

Locations

You will be based in Warsaw, Poland / Sant Cugat, Spain. As this position is a global role, international business travel will be required depending upon the business location of the successful candidate and ongoing business project activities.

Diversity & Inclusion

Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

Roche is an Equal Opportunity Employer. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.

Salary range

For Poland 337,400.00 – 626,600.00 PLN gross annual based on the employment contract.

What you get

• Annual bonus payment based on your performance (target 20%).
• Dedicated training budget (training, certifications, conferences, diversified career paths etc.).
• Recharge Fridays (2 Fridays off per quarter available).
• Take time Program (up to 3 months of leave to use for any purpose).
• Vacation subsidy available.
• Flex Location (possibility to perform our work from different places in the world for a certain period of time).
• Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice).
• Private healthcare (LuxMed packages), group life insurance (UNUM) and Multisport.
• Stock share purchase additions.
• Yearly sales of company laptops and cars and many more!

Check out our blog! https://careers.roche.com/global/en/we-are-roche …