Sourcing Excellence Partner (RDT Data & AI)

F. Hoffmann-La Roche AG; Warszawa; On-site; PLN 212,000 - 395,000; Full time

Benefits offered by this job

Annual bonus

Training budget

Recharge Fridays

Take time program

Vacation subsidy

Flex Location

Charity leave

Private healthcare

Group life insurance

Multisport

Stock purchase plan

Laptop & car programs

Job summary

Roche Polska Sp. z o.o. is seeking a Sourcing Excellence Partner for RDT Data & AI to bridge strategy and execution in IT operations. You will drive service transition, vendor governance, and KPI/SLO frameworks while advancing AIOps and automation to reduce costs and improve outcomes.

Ideal candidates will bring a university degree and extensive experience with MSPs, Lean improvement, and collaboration with Finance/Procurement in global contracts, within a regulated healthcare environment.

Qualifications

• University degree and years of professional IT operations, vendor governance or related field.
• Proven MSP management and contract optimization experience.
• Lean/continuous improvement mindset to minimize manual toil.
• Collaboration with Procurement and Finance on global IT contracts.
• Strong knowledge of SRE, automation, and monitoring for data platforms and cloud.

Responsibilities

• Lead service transition and vendor optimization initiatives for MSPs.
• Define and monitor KPIs and SLIs/SLOs for services.
• Drive AIOps adoption, automation, and self-healing capabilities.
• Identify opportunities to reduce effort, external workforce needs, and costs.
• Establish governance and operating models for managed services.
• Partner with vendors to improve outcomes and align contracts to business results.
• Analyze trends and bottlenecks to prioritize improvements.
• Promote continuous improvement across platform operations.

Skills

Vendor governance

AIOps

SRE concepts

Service management

Lean / continuous improvement

Change leadership

Effective communication

Strategic thinking

Education

University degree

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position Sourcing Excellence Partner (RDT Data & AI)

As the strategic engine for RDT DATA & AI Functions, our team bridges high-level vision with world-class execution.

We are a high-performing collective of experts—from technical leaders to business analysts and human centered design experts—dedicated to elevating operational excellence and driving long-term strategy.

By harnessing data-driven insights and managing critical shared capabilities, we ensure our division meets its global commitments with precision.

Joining us means operating at the intersection of strategy, technology, and operational effectiveness, with the autonomy to streamline complex processes, and the influence to shape the digital future of healthcare at Roche.

About RDT DATA & AI Business Operations

• Our Core Focus Areas: Strategy & Execution: Co-developing functional strategy and managing global budgets to turn vision into reality.
• Operational Intelligence: Delivering sophisticated, evidence-based insights to guide senior leadership decision-making.
• Shared Capabilities: Orchestrating a diverse portfolio of expertise to support and empower RDT sub-functions.
• Cross-Functional Synergy: Partnering across RDT functions as well as business partners in Finance, P&C and Procurement to drive seamless, end-to-end delivery.

The Opportunity:

• Lead service transition and vendor optimization initiatives to maximize value from managed service partnerships.
• Define and monitor sophisticated service performance measures, Key Performance Indicators (KPIs), and Service Level Objectives (SLOs).
• Drive the adoption of Artificial Intelligence for IT Operations (AIOps), automation frameworks, and self-healing capabilities.
• Identify strategic opportunities to reduce operational effort, external workforce dependency, and service costs.
• Establish robust governance and operating models for managed services.
• Partner proactively with vendors to improve service outcomes, align contracts to measurable business results, and foster innovation.
• Analyze operational trends and resolve bottlenecks to prioritize improvement opportunities.
• Drive continuous improvement methodologies across platform operations to effectively transition the organization from reactive to proactive service management.

Who you are:

• Highly educated with a relevant university degree, bringing years of proven professional experience in modern IT operations, vendor governance, or a related field.
• Proven track record of managing large-scale Managed Service Providers (MSPs) and successfully pivoting traditional contracts toward automated, outcome-based, Service Level Agreement (SLA)-driven frameworks.
• Deep experience in operational excellence, identifying operational inefficiencies, and applying continuous improvement methodologies (such as Lean) to minimize manual overhead.
• Strong background in partnering with Procurement and Finance to structure global IT service contracts and optimize enterprise budgets.
• Solid understanding of Site Reliability Engineering (SRE) principles, focusing on eliminating manual toil through automation and self-healing architectures.
• Strong practical knowledge of modern service management, AIOps, and advanced capabilities in monitoring performance measures for enterprise data platforms and cloud infrastructure.
• Exceptional communication and change leadership skills, with a proactive mindset to operate independently in a highly regulated global healthcare or pharmaceutical environment.

What you get:

• Salary range 19 000 - 35 400 PLN gross based on the employment contract.
• Annual bonus payment based on your performance.
• Dedicated training budget (training, certifications, conferences, diversified career paths etc.).
• Recharge Fridays (2 Fridays off per quarter available).
• Take time Program (up to 3 months of leave to use for any purpose).
• Vacation subsidy available.
• Flex Location (possibility to perform our work from different places in the world for a certain period of time).
• Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice).
• Private healthcare (LuxMed packages), group life insurance (UNUM) and Multisport.
• Stock share purchase additions.
• Yearly sales of company laptops and cars and many more!

The controller of your personal data is Roche Polska Sp. z o.o., ul. Domaniewska 28, 02-672 Warsaw. The data is processed for the purpose of recruitment. You have the right to access your data, rectify it, delete it, limit processing, transfer it and - if processing is based on your consent - withdraw this consent at any time. Contact the Data Protection Officer at: [e-mail]. More information on the principles of processing your personal data by Roche at the link: https://www.roche.pl/pl/content/klauzula-informacyjna-rekrutacja-en.html Roche Polska sp. z o.o. operates in full compliance with the law and does not tolerate any violations. Roche Polska sp. z o.o. has implemented a Procedure for Reporting Violations of Law. If you wish to report any irregularities related to our activities, all necessary information regarding the reporting process can be found on our website: https://www.roche.pl/kontakt/ochrona-sygnalistow-zglaszanie-naruszen.

Compensation & Benefits

The expected salary range for this position, based on the primary location of Warsaw Grafit is 228,900.00 PLN - 425,100.00 PLN. Final compensation will be determined by a number of factors, including your skills, experience, qualifications, and location. In addition to base pay, this role may be eligible for a discretionary annual bonus with a target of 20% subject to both individual and company performance. This position also offers an attractive benefits package. Learn more about how we reward our employees at Roche.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.