ServiceNow Developer with IRM (f/m/x)

Sii Poland

Łódź

On-site

PLN 190,000 - 300,000

Full time

4 days ago

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Benefits offered by this job

Great Place to Work

Solid financial situation

Contracts with the biggest brands

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Profit sharing

Passion Sponsorship program

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Medical care

Job summary

Sii Poland is seeking an experienced ServiceNow Developer to join our team in Łódź. You will implement and optimize core ServiceNow modules and drive automation across ITSM, ITOM, and IRM, collaborating with customers across Europe.

The role emphasizes requirements analysis, testing, upgrades, and integration with 3rd‑party tools via REST/SOAP, with a focus on risk and compliance in IRM. Fluency in Polish and English is required, and residence in Poland is expected.

Qualifications

Minimum 5 years of experience as a ServiceNow Developer.
Experience with core ServiceNow modules: Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, and Service Request Management.
Previous work with the ServiceNow IRM module, including configuration of Risk Management, Policy and Compliance Management, Audit Management, and Vendor Risk Management.
Knowledge of risk assessment methodologies, control testing, issue management, and implementation of compliance frameworks within ServiceNow IRM.
Ability to configure risk statements, control objectives, risk indicators (KRI), and reporting dashboards in IRM.
Polish and English fluency; residing in Poland.

Responsibilities

Creating and maintaining existing documentation
Taking part in the testing and deployment activities
Participating in requirement analysis and review sessions, design reviews, and Scrum meetings
Executing platform upgrades, including skipped records review
Performing administration duties, configuration tasks, and general activities in ServiceNow, including standard configuration, security, workflow, data management, and integration
Identifying opportunities for potential automation to enhance the end-user experience with the platform
Developing scripts in various areas (Business Rules, UI Actions, Access Control Lists, UI Policies, UI Pages)
Creating, customizing, and modifying Flow/Workflow, portals, and widgets
Setting up dashboards with reporting capabilities
Integrating with 3rd-party tools and other ServiceNow instances (including out-of-the-box APIs and REST/SOAP web services)
Validating the technical solution before deployment

Skills

ServiceNow

Incident Mgmt

Problem Mgmt

Change Mgmt

Service Level Mgmt

CMDB

Knowledge Mgmt

Service Request Mgmt

IRM module

Risk assessment

KRI reporting

Polish language

English language

Poland resident

Tools

REST APIs

Job description

The ServiceNow team at Sii delivers services to clients across various industries in Europe and the United States. We specialize in enhancing customer platforms, optimizing and digitalizing process workflows, and expanding the platforms used within our clients' organizations. Our expertise covers the following modules: ITSM, ITOM, ITAM, HRSD, SecOps, SPM, and IRM within the ServiceNow ecosystem.

At Sii, all employment-related decisions are made solely on the basis of qualifications and competencies. We are committed to equal and fair treatment of everyone, regardless of legally protected characteristics. We actively promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

Your tasks

Creating and maintaining existing documentation
Taking part in the testing and deployment activities
Participating in requirement analysis and review sessions, design reviews, and Scrum meetings
Executing platform upgrades, including skipped records review
Performing administration duties, configuration tasks, and general activities in ServiceNow, including standard configuration, security, workflow, data management, and integration
Identifying opportunities for potential automation to enhance the end-user experience with the platform
Developing scripts in various areas (Business Rules, UI Actions, Access Control Lists, UI Policies, UI Pages)
Creating, customizing, and modifying Flow/Workflow, portals, and widgets
Setting up dashboards with reporting capabilities
Integrating with 3rd-party tools and other ServiceNow instances (including out-of-the-box APIs and REST/SOAP web services)
Validating the technical solution before deployment

Requirements

Minimum 5 years of experience as a ServiceNow Developer
Experience with core ServiceNow modules, including Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, and Service Request Management
Previous work with the ServiceNow IRM (Integrated Risk Management) module, including configuration of Risk Management, Policy and Compliance Management, Audit Management, and Vendor Risk Management
Knowledge of risk assessment methodologies, control testing, issue management, and implementation of compliance frameworks within ServiceNow IRM
Ability to configure risk statements, control objectives, risk indicators (KRI), and reporting dashboards in IRM
An organized and focused approach to work
Strong analytical and communication skills
Fluency in Polish and English is required
Residing in Poland required

Nice to have

Relevant ServiceNow certifications

Job no. JOB-RB2T4

Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

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