ServiceNow Application Developer

Fujitsu Careers; Łódź; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Work from office or home

Workation

Free e-learning platforms

Shared training costs

Job summary

Fujitsu Careers is seeking a skilled ServiceNow specialist to join our IT solution team. You will design, implement, and test modules, and provide ongoing maintenance and support for enterprise applications.

With a focus on ServiceNow and ITIL-aligned processes, you will collaborate with stakeholders across departments to deliver high-quality solutions that align with business needs. The role offers flexible work arrangements across multiple locations in Poland and growth opportunities within a

Qualifications

• Experience with ServiceNow platform configuration and administration.
• Familiarity with ITIL processes and incident/problem/change management.
• Ability to work across modules and coordinate with cross-functional teams.

Responsibilities

• Design, develop, test and document software modules per specifications.
• Provide maintenance and support for applications, including troubleshooting and bug fixes.
• Create and maintain technical documentation and project artefacts.
• Collaborate with stakeholders to ensure timely delivery and quality.

Skills

ServiceNow platform

Platform configuration

Administration

Support

ITIL

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

Job description

Location Flexibility: Multiple Locations in Country

Posting Start Date: 7/29/26

Looking for new challenges?

At Fujitsu, we believe work should empower you – not just professionally, but personally. Whether you're solving global challenges or improving your community, you’ll have the tools, support, and freedom to make a real impact.
We are Fujitsu – a global leader in Japanese information and communication technology (ICT). We deliver innovative solutions, advanced technology products, and services that empower businesses to thrive and create a sustainable future. With a focus on collaboration and trust, we work hand-in-hand with our customers to transform industries, communities, and the world.

What’s the role about?

Purpose of Role:

Responsible for the design, creation, testing and documenting of new and amended programs from supplied specifications in accordance with agreed standards. The provision of application maintenance and support services, either directly to users of the applications or to service delivery functions.

Key activities:

• Product Development. Designs, develops, implements and tests modules and products in line with agreed timelines, budget, costs, quality and development standards. Actively participates in calculation of development and product costs. Contributes to the production, maintenance and/or testing of maintainable solutions with a low density of defects.
• IT Integration. Provides integration facilities and provisions logistics.
• Process Improvement. Suggests and implements proposals for process improvements within projects.
• Innovation. Uses new technologies and methods actively to develop highly competitive products.
• Documentation. Provides technical documentation on realized modules / products, following internal standards. Creates documentation on development work: analytical documentation on the required code and functionality changes as well as technical specifications and manuals.
• Project: Creates project documentation related to creating and developing software (plans, schedules, estimates, general scope of work), creates sales documentation (offers, project descriptions, role descriptions, PoC)
• Maintenance. Provides Back Level maintenance support, including problem solving, for own modules and if necessary, for foreign (sourced from third party supplier) components.
• Lifecycle. Provides development support during lifecycle of modules and products, bugfixing activities. Is responsible for development of new versions and updates based on defined requirements.
• Technical Expertise. Maintains high level of product and solution knowledge. Ensures that their skill profile is up to date.

Who are we looking for?

• Proven experience working with the ServiceNow platform, including platform configuration, administration, and support.
• Knowledge of 2 of the following list:
• ServiceNow AI Agents
• Customer Service Management (CSM)
• Data Foundation (CMDB & CSDM)
• Governance, Risk and Compliance (GRC)
• Third-Party Risk Management (TPRM)
• HR Service Delivery (HRSD)
• Integrated Risk Management (IRM)
• IT Service Management (ITSM)
• Platform Administration
• System Administration
• Vulnerability Response (VR)

What can you expect from us?

At Fujitsu, we’re committed to supporting our employees in every aspect of their professional and personal lives. Here’s what we offer:

Flexibility at work

• Work from modern offices with parking or from home.
• Workation.

Growth opportunities

• Free e-learning platforms.
• Shared costs for professional training and certifications.

Why Fujitsu?

We combine innovation with purpose, empowering you to bring your whole self to work. Join us and help shape a future where technology improves lives.

Based on Article 24(6) of the Act of 14 June 2024 on the Protection of Whistleblowers (Journal of Laws of 2024, item 928), the employer provides information on the internal reporting procedure in force at Fujitsu Technology Solutions Sp. z o.o. The procedure is available at the following links: Internal-reporting-procedure.pdf , Procedura-zgłoszeń-wewnętrznych.pdf