Service Delivery Manager

Solid Company; Polska; On-site; PLN 180,000 - 300,000; Full time

Job summary

Andersen is seeking a Service Delivery Manager to lead service delivery across international software projects, optimize processes, and ensure effective collaboration with clients and teams.

You will manage security service lines, oversee pre-sales scoping, and help develop the security practice while traveling for client meetings and business development.

This role requires a technical background and experience in outsourcing/MSP models to drive growth and ensure high-quality delivery.

Qualifications

• 3+ years of Delivery Management experience.
• Experience with pre-sales: scoping, SOWs, proposal input for security services.
• Familiarity with security service lines: penetration testing, phishing simulation, GRC audits, SOC operations.
• Ability to travel for client meetings and business development.
• Prior experience in outsourcing/MSP business models.
• Technical background.

Responsibilities

• Pre-selling security services and scoping engagements.
• Delivering security services to clients.
• Developing and growing the security practice.

Skills

Delivery Management

Pre-sales

Security services

Outsourcing/MSP

Technical background

Travel

Job description

Andersen is hiring a Service Delivery Manager to lead service delivery,optimizeprocesses, and ensure effective collaboration across international software projects.

Kogo poszukujemy?

Responsibilities:

• Pre-sellingSecurity.
• DeliveringSecurity Services.
• DevelopingthePractice.

Must-haves:

• Experience of Delivery Management for 3+ years.
• Experience with pre-sales: scoping, SOWs, proposal input for security services (pentest, GRC, SOC).
• Familiarity with security service lines: penetration testing, phishing simulation, GRC audits, SOC operations.
• Ability to travel for client meetings and business development.
• Prior experience in outsourcing/MSP business models.
• Technical background.

Nice-to-haves:

• Experience managing service delivery for cybersecurity or MSSP practices.
• Familiarity with compliance frameworks (PCI DSS, GDPR, Cyber Essentials, ISO 27001).
• Technical security background.