Service & Delivery Lead - ITIL & Projects

Engenious; Kraków; On-site; PLN 303,072 - 344,400; Full time

Benefits offered by this job

Private Medical Care

Co-funded Multisport Card

Training or certification subsidies

Job summary

Engenious in Kraków is seeking an experienced professional to fill a dual role of Service Manager and Project Manager. This position requires proactive ownership of service management and delivery activities, collaborating closely with business stakeholders.

The ideal candidate will possess a strong understanding of ITIL practices and have experience in managing IT services. The role offers a dynamic team environment and benefits such as private medical care and a Multisport Card.

Qualifications

• Proven experience in Service or Project Management roles.
• Good understanding of ITIL practices.
• Strong communication and organizational skills.

Responsibilities

• Manage IT services within the Content Supply Chain domain.
• Coordinate delivery activities and oversee execution of initiatives.
• Ensure high service quality and monitor service performance.

Skills

Service Management

Project Management

ITIL practices

Stakeholder management

Communication

Job description

Engenious in Kraków is seeking an experienced professional to fill a dual role of Service Manager and Project Manager. This position requires proactive ownership of service management and delivery activities, collaborating closely with business stakeholders.

The ideal candidate will possess a strong understanding of ITIL practices and have experience in managing IT services. The role offers a dynamic team environment and benefits such as private medical care and a Multisport Card.