Senior UX Researcher

Experis ManpowerGroup Sp. z o.o.; Katowice; Hybrid; PLN 180,000 - 240,000; Full time

Job summary

A leading recruitment firm is seeking an experienced UX Researcher to conduct user research and collaborate with cross-functional teams. The role emphasizes designing research plans and applying various methodologies to derive insights that drive business growth. The ideal candidate should have extensive research experience, a relevant Bachelor's degree, and strong analytic and communication skills. This position offers a hybrid work model and competitive benefits including life insurance and private healthcare.

Benefits

Multisport card

Life insurance

Private healthcare

Qualifications

• 5+ years of professional research experience.
• Bachelor's degree in UX, Design, Sociology, Research Studies, or related field.
• Experience with quantitative and qualitative research methods.
• Excellent analytical, communication, and presentation skills.
• Strong problem-solving and critical-thinking abilities.

Responsibilities

• Design and conduct independent mixed-methods user research across a functional domain.
• Interact with stakeholders to determine requirements and advocate for user insights.
• Conduct and analyze user experience through various methods to inform product decisions.
• Work with teams to prioritize research opportunities in a fast-paced environment.
• Define and measure key performance indicators to assess design impact.

Job description

Hybrid work model (Warsaw)
B2B: 110-120 zł/h netto + VAT

Responsibilities

• Design and conduct independent mixed-methods user research across a particular functional domain, working withExperience Design stakeholders
• Interact with cross-functional stakeholders to determine requirements, set expectations of UX Research based on scope, level of efforts, and timelines, and advocate for user insights to create effective products that deliver value to users and the business.
• Design and propose research plans and determine appropriate methodologies and tools to optimize data collection and meet intended outcomes.
• Conduct and analyze user experience and behavior through a variety of methods, including ethnography, interviews, surveys, benchmark studies, usability tests, workshopping methods, and rapid prototyping to inform product decisions.
• Work with Designers, Product Managers, Engineers, and other UX Researchers to prioritize research opportunities in a fast‑paced, rapidly changing environment
• Understand and incorporate complex technical and business requirements into research
• Advocate research findings to diverse audiences through strong presentation skills (both written reports and in‑person presentations)
• Strong collaboration skills with ability to promote communication and teamwork to play a proactive role to explore, ideate, validate, and socialize solutions
• Apply critical thinking to a variety of sophisticated user problems, considering user needs, business objectives
• Work with cross-functional teams to identify and prioritize customer needs and pain points
• Define and measure key performance indicators (KPIs) to assess the impact of design and research initiatives on business outcomes.

Qualifications

• 5+ years of professional research experience
• At minimum Bachelor's degree required (like: UX, Design, Service Design, Sociological studies, Research studies, Data Analytics etc.)
• Experience with quantitative and qualitative research methods and data analysis tools
• Experience with complex journey mapping is preferred
• Excellent analytical, communication, and presentation skills
• Strong problem‑solving and critical‑thinking abilities
• Some experience in meeting/ workshop facilitation
• Ability to manage multiple studies simultaneously across multiple stakeholder groups
• Proven track record of leading successful research initiatives that drive business growth and customer satisfaction.
• Fluent use of digital mapping and interactive tools like Miro/ Mural
• Experience working in a global or cross‑functional environment is a plus

Our offer:

• Hybrid work model - Warsaw
• Multisport card
• Life insurance
• Private healthcare