Senior ServiceNow Consultant

EPAM Systems Inc; Kraków; Híbrido; PLN 250.000 - 450.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Multisport card

Shopping vouchers

Employee Stock Purchase Plan

Relocation assistance

Descripción de la vacante

EPAM Systems, Inc. is seeking a Senior ServiceNow Consultant to lead design, implementation, and optimization of ServiceNow solutions for enterprise clients.

You will collaborate with cross-functional teams, mentor engineers, and drive intelligent workflows across ITSM, ITOM, HRSD, and CSM domains. The role requires 12+ years of experience, strong architecture and integration knowledge, and ServiceNow certifications.

Formación

• 12+ years delivering complex ServiceNow projects across ITSM, ITOM, HRSD, CSM, etc.

Responsabilidades

• Design and implement ServiceNow solutions for enterprise clients.
• Lead design, implementation, and optimization of ServiceNow architectures.
• Mentor engineers and promote collaboration and learning.
• Create and design products and solutions using ServiceNow modules.
• Set development, integration, and governance standards.

Conocimientos

ServiceNow expertise

Leadership & mentoring

Problem solving

English communication

Descripción del empleo

Are you ready to shape the future of digital transformation? Do you thrive on solving complex challenges, driving innovation, and delivering tangible impacts? Join our forward-thinking ServiceNow Practice as a Senior ServiceNow Consultant and help drive excellence in ServiceNow delivery.As a Senior ServiceNow Consultant, you will lead the design, implementation, and optimization of ServiceNow solutions that enable enterprise clients to work smarter, faster, and more efficiently. You’ll collaborate with visionary peers across cloud, data, and AI practices to shape intelligent workflows and scalable enterprise architectures that elevate how our clients operate.ResponsibilitiesDesign and implement cutting-edge ServiceNow solutions that drive business excellence and empower clients to work smarter, faster, and betterPush the boundaries of what’s possible with ServiceNow, leveraging the latest platform capabilities to deliver transformative resultsGuide talented engineers and developers, fostering a culture of collaboration, growth, and continuous learning. Manage practice consultancy artefacts in the Knowledge BaseCollaborate with ServiceNow, other partners, and clients to understand their needs and translate them into powerful, scalable ServiceNow architecturesCreate and design products and solutions using ServiceNow modules, building EPAM intellectual propertySet the standard for ServiceNow development, integration, and governance, ensuring quality, security, and performance at every step. Design for AI and drive the AI agenda in ServiceNow projectsSupport marketing activities, campaigns, and events. Help in organising ServiceNow Townhalls and Sales Bootcamps/‘SNUGs’ to share knowledge and achievementsRequirementsExperienced Deliverer: You have a proven trackrecord (12+ years) of successfully delivering complex ServiceNow projects across multipledomains (ITSM, ITOM, HRSD, CSM, etc.)Technical Expert: You possess deep knowledge of ServiceNow architecture, integrations, and development best practicesInspiring Leader: You communicate effectively, lead with influence, and enjoy mentoring and growing talent around youCreative Problem-Solver: You approach challenges with curiosity and ingenuity, always finding innovative solutionsCertified Professional: You have ServiceNow certifications (CSA, CIS, CAD, or others) – what’s desirable and demonstrate your commitment to masteryExcellent written and verbal communication skills in English (B2+ level)We offerWe gather like-minded people:Top tech minds driving innovation in AI, cloud and digital platform modernizationSupportive team and agile, startup-like cultureHybrid by design mode and opportunity to work remotely within PolandChance to work abroad for up to 60 days annuallyBusiness-driven relocation opportunitiesWe provide growth opportunities:Career development programsThought leadership, mentoring, soft skills and well-being programsCertification (Anthropic, Gemini, GCP, Azure, AWS)English classesWe cover it all:Stable payParticipation in the Employee Stock Purchase Plan with a 15% discountBenefits package (health insurance, multisport, shopping vouchers)Referral bonuses up to $2,000Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and moreCorporate, social and well-being eventsPlease, note:Benefits listed above are available to employees onlyWe are open for working with Contractors. Terms of B2B cooperation agreements are agreed individuallyWe will reach out to selected candidates exclusivelyEPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.