Senior ServiceNow Architect

EPAM Systems; Województwo pomorskie; Hybrid; PLN 260,000 - 340,000; Full time

Benefits offered by this job

Hybrid work mode

Remote within Poland

Work abroad opportunities

Relocation opportunities

Career development programs

Certifications (Anthropic, Gemini, GCP

Azure

AWS

Job summary

EPAM Systems is seeking a Senior ServiceNow Architect to lead our ServiceNow Practice and drive enterprise-grade transformation across cloud, data, and AI platforms. You will mentor engineers, design scalable ServiceNow architectures, and set governance standards while collaborating with clients and partners to deliver impactful solutions.

The role emphasizes leadership, cutting-edge ServiceNow delivery, and a culture of continuous learning within a hybrid work model, with possible remote work

Qualifications

• 12+ years of ServiceNow experience with enterprise-grade solutions.
• Strong leadership and team motivation abilities.
• Excellent written and verbal English communication (B2+).

Responsibilities

• Design and implement ServiceNow solutions for enterprise clients.
• Lead engineers, drive collaboration, and manage knowledge base artefacts.
• Architect and design ServiceNow architectures across modules and integrations.
• Set standards for development, governance, security, and performance.
• Collaborate with clients and partners to translate needs into scalable solutions.
• Shape AI agenda within ServiceNow projects and support marketing activities.

Skills

ServiceNow expertise

Leadership

Creative problem solving

English communication (B2+)

Tools

ServiceNow

Job description

Are you ready to shape the future of digital transformation? As a Senior ServiceNow Architect at EPAM, you will lead our ServiceNow Practice into its next era of innovation. You’ll be a key driver in EPAM’s end-to-end digital transformation capabilities, working at the intersection of cloud, data, and AI to deliver unified, scalable enterprise solutions that create real business impact.
If you thrive on tackling complex challenges and inspiring teams to reach their full potential, this is your opportunity to make a lasting mark on our practice.

Responsibilities

• Design and implement cutting-edge ServiceNow solutions that drive business excellence and empower our clients to work smarter, faster, and better
• Push the boundaries of what’s possible with ServiceNow, leveraging the latest platform capabilities to deliver transformative results
• Guide talented engineers and developers, fostering a culture of collaboration, growth, and continuous learning. Manage practice consultancy artefacts in the Knowledge Base
• Collaborate with ServiceNow, other partners, and our clients to understand their needs and translate them into powerful, scalable ServiceNow architectures
• Architect and design products and solutions using the ServiceNow modules and build EPAM IP
• Set the standard for ServiceNow development, integration, and governance, ensuring quality, security, and performance at every step. Design for AI and drive the AI agenda in ServiceNow projects
• Support marketing activities (campaigns, events). Organize ServiceNow Townhalls and Sales Bootcamps/‘SNUGs’ to share knowledge and achievements
  

Requirements

• Passionate Architect: You bring deep ServiceNow expertise (12+ years) and a proven track record of delivering enterprise-grade solutions
• Creative Problem-Solver: You see opportunity in complexity and thrive in fast-paced, dynamic environments
• Natural Leader: You inspire trust, drive change, and bring out the best in your teams
• Lifelong Learner: You stay ahead of industry trends and eagerly explore new technologies
• Certified Professional: ServiceNow certifications (CSA, CIS, CAD, or others) are highly desirable
• Excellent written and verbal communication skills in English (B2+ level)
  

We offer

• We gather like-minded people:
• Top tech minds driving innovation in AI, cloud and digital platform modernization
• Supportive team and agile, startup-like culture
• Hybrid by design mode and opportunity to work remotely within Poland
• Chance to work abroad for up to 60 days annually
• Business-driven relocation opportunities
• We provide growth opportunities:
• Career development programs
• Thought leadership, mentoring, soft skills and well-being programs
• Certification (Anthropic, Gemini, GCP, Azure, AWS)
• English classes
• We cover it all:
• Stable pay
• Participation in the Employee Stock Purchase Plan with a 15% discount
• Benefits package (health insurance, multisport, shopping vouchers)
• Referral bonuses up to $2,000
• Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and more
• Corporate, social and well-being events
• Please, note:
• Benefits listed above are available to employees only
• We are open for working with Contractors. Terms of B2B cooperation agreements are agreed individually
• We will reach out to selected candidates exclusively

EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.