Senior Quality Assurance Engineer

Dell Technologies; Łódź; On-site; PLN 120,000 - 180,000; Full time

Job summary

Dell Technologies is seeking a Senior Quality Assurance Engineer to join Global Operations Quality in Łódź. You will support GOQ in managing factory quality metrics, including FPY, EQM, and MWD, and drive improvements to inspection processes.

You will lead investigations into customer quality issues and perform closed-loop corrective actions, collaborating with stakeholders across Product & Operations to deliver high-quality products.

Qualifications

• Experience driving quality metrics in manufacturing.
• Knowledge of ISO/regulatory quality standards.
• Ability to lead investigations into customer quality issues.
• Experience with Corrective Actions (CLCA).

Responsibilities

• Manage FPY, EQM, and MWD metrics for Dell and ODM factories.
• Drive improvements to factory inspection processes in line with ISO standards.
• Lead investigations into customer quality issues and implement CLCA.
• Collaborate with Product & Operations teams to foster continuous improvement.

Skills

Quality metrics

Investigations

Continuous improvement

Manufacturing quality

Job description

Senior Quality Assurance Engineer

Quality is everything at Dell Technologies. QA Engineering is where it all comes together. We’re the people who develop and drive the quality metrics which underpin our ground-breaking products and services. We design world-class quality control processes, procedures and statistical techniques and specify mechanisms and equipment for inspection and testing. The organization relies on our expertise in developing and implementing quality standards for manufacturing. And through everything from audit to training, we make sure Dell complies with the highest global quality standards.

What you’ll achieve:

As a Senior Quality Assurance Engineer, you will support Global Operations Quality (GOQ) in managing Dell and ODM factory quality metrics, including First Pass Yield (FPY), End of Line Quality Metric (EQM), and Missing, Wrong, Damaged (MWD). You will drive improvements to factory quality inspection processes in line with ISO and regulatory requirements, lead investigations into customer quality issues, and perform Closed-loop Corrective Actions (CLCA) on issues. Working closely with stakeholders across Product & Operations, you will help foster a culture of continuous improvement focused on delivering high-quality products and exceeding customer expectations.

Join us to do the best work of your career and make a profound social impact as Senior Quality Assurance Engineer on our Global Operations Quality team in Łódź.