Senior Quality Assurance Engineer

Dell GmbH; Łódź; On-site; PLN 180,000 - 300,000; Full time

Job summary

Dell GmbH in Łódź is seeking a Senior Quality Assurance Engineer to support Global Operations Quality (GOQ). You will monitor key quality metrics, influence factory inspection practices, and partner with manufacturing teams to guarantee top-tier product quality.

This role emphasizes root-cause investigations, corrective actions, and continuous improvement across Dell and ODM suppliers, helping to meet ISO and regulatory standards and satisfy customers.

Responsibilities

• Manage GOQ quality metrics (FPY, EQM, MWD) for Dell and ODM factories.
• Drive improvements to factory quality inspection processes in line with ISO standards.
• Lead investigations into customer quality issues.
• Perform Closed-loop Corrective Actions (CLCA) on issues.
• Collaborate with Product & Operations stakeholders to drive continuous improvement.

Job description

Senior Quality Assurance Engineer

Quality is everything at Dell Technologies. QA Engineering is where it all comes together. We’re the people who develop and drive the quality metrics which underpin our ground-breaking products and services. We design world-class quality control processes, procedures and statistical techniques and specify mechanisms and equipment for inspection and testing. The organization relies on our expertise in developing and implementing quality standards for manufacturing. And through everything from audit to training, we make sure Dell complies with the highest global quality standards.

What you’ll achieve:

As a Senior Quality Assurance Engineer, you will support Global Operations Quality (GOQ) in managing Dell and ODM factory quality metrics, including First Pass Yield (FPY), End of Line Quality Metric (EQM), and Missing, Wrong, Damaged (MWD). You will drive improvements to factory quality inspection processes in line with ISO and regulatory requirements, lead investigations into customer quality issues, and perform Closed-loop Corrective Actions (CLCA) on issues. Working closely with stakeholders across Product & Operations, you will help foster a culture of continuous improvement focused on delivering high-quality products and exceeding customer expectations.

Join us to do the best work of your career and make a profound social impact asSenior Quality Assurance Engineeron ourGlobal Operations Qualityteam in Łódź.