Senior Quality Assurance Engineer

Dell; Łódź; On-site; PLN 210,000 - 250,000; Full time

Job summary

Dell Technologies in Łódź, Poland is seeking a Senior Quality Assurance Engineer to drive factory quality metrics and improve inspection processes in support of Global Operations Quality.

You will collaborate with product and operations teams, ensuring compliance with ISO and regulatory programs, lead quality projects, and mentor junior team members while advancing a culture of continuous improvement and customer satisfaction.

Qualifications

• University degree in engineering domain (IT/Electronics) or quality management.
• Strong understanding of core manufacturing processes and design.
• Excellent analytical, troubleshooting, and communication skills.

Responsibilities

• Apply quality engineering principles to improve FPY, EQM, and MWD.
• Lead quality projects and guide junior team members.
• Coordinate with internal and external stakeholders and drive investigations.
• Develop and implement factory inspection processes aligned with ISO and regulatory standards.
• Support investigations and execute Closed-loop Corrective Actions (CLCA).
• Maintain a culture of continuous improvement and customer-focused quality.

Skills

Fluent English

Fluent Polish

Quality engineering

Data analysis

Education

Engineering degree

Job description

Senior Quality Assurance Engineer

Join us as a Senior Quality Assurance Engineer on our Global Operations Quality team in Łódź, Poland to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Quality Assurance Engineer, you will be responsible to support Global Operations Quality (GOQ) in managing Dell and Original Design Manufacturing (ODM) factory quality metrics such as First Pass Yield (FPY), End of Line Quality Metric (EQM) and Missing, Wrong, Damaged (MWD). You will also have responsibility for setting up and improving factory quality inspection processes aligned with ISO and regulatory compliance programs, driving investigations related to customer quality escalations, and performing Closed-loop Corrective Actions (CLCA) on issues.

You will work with stakeholders across the Product & Operations organization to build and maintain a quality culture built on continuous improvement methods which is focused on meeting or exceeding our customer’s expectations.

You will:

• Conduct broad application of principles, theories, and concepts in quality engineering, plus working knowledge of other related fields.
• Provide resolutions to a diverse range of complex problems and contributes to the development of organization’s quality goals and objectives.
• Lead tactical quality related projects and provides direction to less experienced team members.
• Use judgment within defined policies and practices; works under limited direction.
• Get frequent inter-organizational and outside customer/vendor contacts.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• University degree, preferably in engineering domain (IT, Electronics) and/or quality management,
• Strong understanding of core manufacturing processes, engineering theory and electronic and mechanical design,
• Strong analytical, troubleshooting, project & problems management, communication and organizational skills,
• Fluency in English and Polish and proficiency in office tools (Excel, PowerPoint, Power BI),
• At least 5 years of experience in quality engineering area or related field.

Desirable Requirements

• Knowledge and understanding of computer hardware technologies, operating systems and applications,
• Influencing skills, ability to interact with Senior Management and Executives, strong presentation skills.