Principal Quality Assurance Engineer

Dell Technologies Inc.; Łódź; On-site; PLN 180,000 - 300,000; Full time

Job summary

Dell Technologies Inc. in Łódź, Poland, is seeking a Principal Quality Assurance Engineer to join the Global Operations Quality (GOQ) team. You will drive factory quality metrics, improve inspection processes, and lead investigations into customer quality escalations, influencing quality culture across manufacturing.

Responsibilities include designing strategic projects, mentoring team members, and coordinating with senior management to align with customer expectations and regulatory standards.

Qualifications

• University degree, preferably in engineering domain (IT, Electronics) and/or quality management.
• Advanced understanding of core manufacturing processes, engineering theory and electronic and mechanical design.
• Fluency in English and Polish; proficiency in office tools (Excel, PowerPoint, Power BI).

Responsibilities

• Support GOQ in managing factory quality metrics (FPY, EQM, MWD).
• Set up and improve factory quality inspection processes aligned with ISO/regulatory programs.
• Lead investigations into customer quality escalations and perform CLCA on issues.
• Coordinate with stakeholders across Product & Operations to drive continuous improvement.

Skills

Quality management

Analytical skills

English and Polish

Leadership

Education

University degree in engineering or quality management

Tools

Excel

Power BI

Job description

Principal Quality Assurance Engineer
Join us as a Principal Quality Assurance Engineer on our Global Operations Quality team in Łódź, Poland to do the best work of your career and make a profound social impact.

What you'll achieve

As a Principal Quality Assurance Engineer, you will be responsible to support Global Operations Quality (GOQ) in managing Dell and Original Design Manufacturing (ODM) factory quality metrics such as First Pass Yield (FPY), End of Line Quality Metric (EQM) and Missing, Wrong, Damaged (MWD). You will also have responsibility for setting up and improving factory quality inspection processes aligned with ISO and regulatory compliance programs, driving investigations related to customer quality escalations, and performing Closed-loop Corrective Actions (CLCA) on issues.
You will work with stakeholders across the Product & Operations organization to build and maintain a quality culture built on continuous improvement methods which is focused on meeting or exceeding our customer's expectations.

You will:

• Designs and implements strategic projects that impact multiple areas within the manufacturing function and provides direction to team members
• Frequently contributes to the development of new theories and methods
• Uses judgment within broadly defined policies and practices. Work is accomplished without considerable direction
• Helps coach and mentor new team members and be focused on sustaining engineering activities or new product engineering activities
• Represents the organization as the principal customer contact and often performs project leadership role
• Interacts with management and senior customer personnel on matters requiring coordination across organizational lines
  

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• University degree, preferably in engineering domain (IT, Electronics) and/or quality management.
• Advanced understanding of core manufacturing processes, engineering theory and electronic and mechanical design.
• Advanced knowledge of all local processes that are relevant to successful product design and launches.
• Strong analytical, troubleshooting and time management skills with ability to work independently.
• Fluency in English and Polish and proficiency in office tools (Excel, PowerPoint, Power BI),

Desirable Requirements

• Knowledge and understanding of computer hardware technologies, operating systems and applications,
• Advanced problem solving and communication skills. Influencing skills, ability to interact with Senior Management and Executives, strong presentation skills.