Senior Product Owner - Customer Visibility (Remote)

Kuehne+Nagel; Wrocław; On-site; PLN 180,000 - 280,000; Full time

Job summary

Kuehne+Nagel is seeking a Senior Product Owner/Manager to own the Customer Visibility Platform, a 5-year-old product providing real-time shipment tracking and data services for Transport & Logistics customers. You will drive the roadmap, balance innovation with reliability, and lead a distributed dev team with cross-functional colleagues.

You translate customer needs into epics and stories, collaborate with engineering in an Agile/Scrum setup, and engage with executives to secure buy-in for new

Qualifications

• 5+ years of experience in Product Management or Product Ownership on data/SaaS or B2B platforms.
• Strong ability to translate customer needs into epics, stories and acceptance criteria.
• Experience working with engineering teams in Agile/Scrum environments.
• Excellent communication skills; comfortable presenting to senior stakeholders.
• Ability to operate in a fully remote, distributed, multi-location team.

Responsibilities

• Own the backlog and roadmap for the Customer Visibility Platform, balancing innovation with delivery reliability.
• Translate customer needs and market trends into clear epics, user stories, and acceptance criteria for the dev team.
• Work daily with a cross-functional engineering team (frontend, backend, DevOps) — prioritizing, unblocking, and reviewing delivered work.
• Partner with Implementation and Customer Management teams to gather feedback and scope new value-added services, ensuring smooth rollout.
• Identify and prototype new features (data/insight services, alerting, analytics) that extend the platform's value.
• Occasionally engage with Cx-level stakeholders to present roadmap updates and secure buy-in for new initiatives.
• Monitor product usage and customer feedback to continuously refine priorities.

Skills

Product Ownership

Agile methodologies

Stakeholder management

Backlog management

Roadmap planning

Cross-functional collaboration

English communication

Job description

Kuehne+Nagel is seeking a Senior Product Owner/Manager to own the Customer Visibility Platform, a 5-year-old product providing real-time shipment tracking and data services for Transport & Logistics customers. You will drive the roadmap, balance innovation with reliability, and lead a distributed dev team with cross-functional colleagues.

You translate customer needs into epics and stories, collaborate with engineering in an Agile/Scrum setup, and engage with executives to secure buy-in for new