Senior PHP Backend Developer (App Framework)

Tidio LLC; Remote; PLN 180,000 - 240,000; Full time

Job summary

A leading customer service platform is seeking a PHP Backend Developer with over 5 years of experience. The ideal candidate will have deep knowledge of PHP 8 and expertise in system architecture, MySQL, and containerization technologies. This role offers a remote work model, flexible hours, and excellent development opportunities, including company-supported courses. Join the team that impacts millions of users worldwide and enjoy benefits like private medical care and a wellness program.

Benefits

Remote work model

Company-supported courses and conferences

Private medical care

Wellness benefit

Social events

Individual work tools

Qualifications

• Minimum 5 years of experience as a PHP Backend Developer.
• Deep expertise in PHP, preferably PHP 8/8.3.
• Proficient in system architecture and SOLID principles.

Responsibilities

• Build, maintain, and evolve core platform features.
• Serve 350 million unique users monthly.
• Work in a team with Backend and Frontend Engineers.

Skills

PHP

MySQL

RabbitMQ

Redis

Docker

Kubernetes

Elasticsearch

PHPUnit

CI/CD

Event-Driven Architecture

Job description

Overview

Location: Poland (remotely)

Salary: 19.000 - 28.000 PLN on B2B or 15.800 - 23.200 PLN gross on UoP

Contract: B2B or UoP

Tidio is the customer service platform that aligns AI and people, so businesses can scale without losing trust or the human touch. Our goal is to help entrepreneurs grow by making customer service more efficient while keeping it helpful.

Working at Tidio means impacting thousands of companies and millions of their users. By joining Tidio, you can grow, too!

About Tidio

• Our product is one of the world's leading AI customer service solutions, and our goal is to become no. 1
• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024.
• We currently rate at 4.7/5 in both Shopify and G2.
• Our ML team was among the first in the world to launch an AI agent - (Lyro) for customer service!
• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population.
• Currently, we hire over 150 fantastic people.

Would you like to see what working with us looks like? Check out our GrowWithTidio video.

How we work in the Tech Team

• The Tech team is the biggest one in Tidio, currently consisting of more than 40 people.
• We like to be on top with tech, so we use PHP 8.3 and the newest versions of other technologies.
• We review our code and care about its quality (PHPStan level 9) and test coverage.
• We work in teams consisting of several people in two-week sprints.
• We offer a possibility to grow in different technologies (i.e. NodeJS, AWS, Docker or Machine Learning).
• We exchange experiences in our guilds and with the Improvement Fridays initiative - Backend, Frontend, QA.

What can you expect by joining

By joining Tidio's App Framework team, you will build, maintain, and evolve core platform features for our product, serving 350 million unique users monthly. Our technology stack is mostly based on PHP 8, MySQL, Elasticsearch, Redis, RabbitMQ, Docker, and Kubernetes. The team consists of Backend and Frontend Engineers, as well as a QA and an Engineering Manager.

You are a perfect candidate if you

• Have a minimum of 5 years of experience as a PHP Backend Developer
• Have deep expertise in PHP (preferably PHP 8/8.3, with knowledge of the latest features)
• Are proficient in system architecture, architectural patterns, SOLID principles, MySQL, message queues (RabbitMQ), caching (Redis), and containerization (Docker)
• Have experience with Elasticsearch for logs and analytics, testing (PHPUnit), PHPStan, Kubernetes, and CI/CD pipelines
• Have experience with code observability and monitoring
• Are able to create tests alongside new and existing code
• Have knowledge of Event-Driven Architecture, performance tuning, and legacy code migrations (this will be a plus)

We would like to offer you

• Salary: 19.000 - 28.000 PLN on B2B or 15.800 - 23.200 PLN gross on UoP
• Remote work model with flexible hours
• Possibility to work from one of our offices in Szczecin/Warsaw or access to coworking spaces
• 26 days off guaranteed in a year
• Great development opportunities – company-supported courses and conferences
• Individual work tools—MacBook Pro, Dell screen, JBL headphones
• Sport & wellness benefit
• Private medical care
• Mental well-being program – individual therapy sessions and resources for employees
• Free access to one of the most popular e-book/audiobook services
• Regular social events (company-wide offsites, team events)
• Budget for 1:1 English language classes

What happens when you send your CV?

• Video call with a recruiter
• Task
• Tech interview with 2 Senior Developers
• Final interview with Hiring Manager and Product Manager
• Offer and fireworks

Diversity Statement

One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.

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