Senior Payments Analyst: Data-Driven, Remote-Ready Impact

Surfshark; Warszawa; Hybrid; PLN 196,416 - 280,116; Full time

Benefits offered by this job

Hybrid work: up to 2 remote days/week

Premium Surfshark accounts for you and

International remote work option

Job summary

Surfshark is seeking a Senior Payments Analyst to own the payments reporting layer and transform transactional data into actionable insights. You will partner with product, engineering, and business teams to define metrics and drive revenue opportunities.

You will design dashboards and data models, oversee experiments, and promote data quality and reproducibility across the Payments team. This hybrid Warsaw role offers growth and a focus on scalable analytics.

Qualifications

• Deep domain expertise in payments, billing lifecycle, or fraud & risk analytics, with a proven track record of analyzing complex transactional data.

Responsibilities

• Own payments analytics across the full lifecycle, from checkout and authorization to refunds, chargebacks, and long-term revenue impact.
• Act as an analytical partner for payments product owners, engineers, and stakeholders, translating complex business questions into clear, actionable analyses.
• Design and build end-to-end analytics solutions, including data models, metric definitions, dashboards, deep-dive analyses, and decision frameworks.
• Define and maintain core payments metrics (e.g., approval rates, decline reasons, fraud signals), ensuring consistency and trust across the organization.
• Drive experimentation and analysis around payment methods, routing, PSP performance, and checkout UX.
• Proactively surface insights, risks, and opportunities that materially impact revenue, costs, and customer experience.
• Contribute to Data Team standards around data quality, documentation, reproducibility, and analytical best practices.

Skills

Advanced SQL

Data modeling

Looker/Tableau

Git

Tools

dbt

Job description

Surfshark is seeking a Senior Payments Analyst to own the payments reporting layer and transform transactional data into actionable insights. You will partner with product, engineering, and business teams to define metrics and drive revenue opportunities.

You will design dashboards and data models, oversee experiments, and promote data quality and reproducibility across the Payments team. This hybrid Warsaw role offers growth and a focus on scalable analytics.