Senior Payment manager

Zexter; Województwo mazowieckie; On-site; PLN 352,000 - 508,000; Full time

Job summary

Zexter seeks a Senior Payment Manager to own and grow their payment ecosystem in LATAM. You will build relationships with fiat and crypto PSPs and optimize conversion while keeping the infrastructure reliable and scalable.

You will onboard new providers, negotiate terms and coordinate integrations with Tech, Product, Finance, and Risk. The role requires strong analytical skills and proactive ownership in a fast-growing environment.

Qualifications

• 4+ years in payments, PSP management or similar roles in fintech/ecommerce.
• Proven experience with LATAM payment methods (PIX, local transfers, cards, e-wallets).
• Experience with crypto payments is a strong plus.
• Strong negotiation with PSPs and ability to discuss terms and fees.

Responsibilities

• Search for and onboard new PSPs across LATAM (fiat and crypto).
• Manage relationships with existing payment providers.
• Negotiate fees, limits, settlement terms, and commercial conditions.
• Coordinate PSP integrations with Tech and Product teams.
• Monitor deposit approvals and work to improve payment conversion.
• Optimize routing and ensure backup solutions are in place.
• Monitor PSP performance and resolve payment issues.
• Oversee reconciliations and settlements with Finance.
• Work on reducing processing costs.
• Prepare regular PSP performance reports (rates, volumes).
• Coordinate with Risk, Fraud, Compliance, and Customer Support.
• Develop and maintain payment procedures and internal processes.

Skills

PSP management

LATAM payments

Crypto payments

Negotiation

Data analytics

Cross-functional collaboration

Job description

We are looking for a Senior Payment Manager to own and grow our payment ecosystem in LATAM. You will build and manage relationships with payment providers (fiat and crypto), improve payment conversion, and keep our payment infrastructure reliable, cost-efficient, and scalable.

What You Will Do

• Search for and onboard new PSPs across LATAM (fiat and crypto)

• Manage relationships with existing payment providers

• Negotiate fees, limits, settlement terms, and commercial conditions

• Coordinate PSP integrations with the Tech and Product teams

• Monitor deposit approval rates and work on improving payment conversion

• Optimize payment routing and ensure backup solutions are in place

• Monitor PSP performance and resolve payment-related issues

• Manage reconciliation and settlements together with Finance

• Work on reducing payment processing costs

• Prepare regular reports on PSP performance, approval rates, fees, and transaction volumes

• Coordinate with the Risk, Fraud, Compliance, and Customer Support teams

• Develop and maintain payment procedures and internal processes

What We Expect From You

• 4+ years of experience in payments, PSP management, or a similar role, ideally in iGaming, fintech, or e-commerce

• Proven experience with LATAM payment methods and providers (e.g., PIX, local bank transfers, cards, e-wallets)

• Experience with crypto payment solutions is a strong advantage

• Strong negotiation skills and experience in commercial discussions with PSPs

• Solid understanding of payment flows, routing, approval rates, and settlement processes

• Analytical mindset: comfortable working with data, KPIs, and reports

• Experience working with cross-functional teams (Tech, Product, Finance, Risk, Compliance)

• Strong communication skills and a proactive, ownership-driven approach

• Fluent English; Spanish or Portuguese is a plus

What We Offer

• Competitive salary

• Opportunity to shape the payment strategy in a fast-growing market

• Dynamic team and fast decision-making

• Paid vacation, other benefits