Senior OpenText Specialist

REALCORE INDUSTRY & MATERIALS POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ; Województwo pomorskie; On-site; PLN 120,000 - 160,000; Full time

Job summary

REALCORE INDUSTRY & MATERIALS POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ is seeking a Senior OpenText Specialist to support stable and secure enterprise operations within our AMS environment. You will act as a technical expert, maintaining OpenText platforms, troubleshooting, and advising across international customer environments.

For this customer setup, the support team operates within extended service hours between 04:00 and 17:00 CET.

Qualifications

• 3+ years of experience with OpenText technologies.
• Experience in enterprise or industrial environments.
• English communication skills at minimum B2 level; German is a plus.
• OpenText certifications are a plus.

Responsibilities

• Administration and support of OpenText Content Server / ECM environments.
• Incident resolution, troubleshooting, and root-cause analysis.
• Support and optimization of workflows and document lifecycle processes.
• Management of OpenText integrations with SAP and enterprise systems.
• User and authorization management via OTDS.
• Upgrades, patches, migrations, and system improvements.
• Development and maintenance of Web Reports and technical documentation.
• Collaborate with AMS teams and customer stakeholders.
• Participate in knowledge transfer and transition activities.

Tools

OpenText Content Server

OTDS

Archive Center

REST API

Web Reports

SAP integrations

SQL

Windows

Linux

Job description

At realcore® Industry & Materials , we support international enterprise and industrial customers through Application Management Services (AMS), SAP-related solutions, enterprise platforms, and digital operations.

As part of our growing AMS organization, we are expanding our OpenText capabilities and are looking for an experienced Senior OpenText Specialist to support stable, secure, and efficient enterprise operations.

Your Role

As a Senior OpenText Specialist, you will act as a technical expert within our AMS environment, supporting enterprise customers in maintaining and optimizing OpenText platforms and integrations.

The role combines administration, troubleshooting, optimization, and advisory activities within international customer environments.

For this particular customer setup, the support team operates within extended service hours between 04:00 and 17:00 CET. Therefore, readiness to work in an 8-hour shift system within these hours is required.

What we offer?

• International enterprise and industrial projects
• Modern AMS environment focused on operational excellence
• Professional growth and certification support
• Supportive and international team culture
• Long-term development opportunities within RCIM

Responsibilities

• Administration and support of OpenText Content Server / ECM environments
• Incident resolution, troubleshooting, and root cause analysis
• Support and optimization of workflows and document lifecycle processes
• Management of OpenText integrations with SAP and enterprise systems
• User and authorization management via OTDS
• Support of upgrades, patches, migrations, and system improvements
• Development and maintenance of Web Reports and technical documentation
• Cooperation with AMS teams and customer stakeholders
• Participation in knowledge transfer and transition activities
• Continuous service improvement within enterprise AMS operations

Requirements

Technical Skills

• Strong hands-on experience with OpenText ECM / Content Server
• Experience with:
  • Web Reports
  • Workflow configuration
  • OTDS
  • Archive Center
  • REST API integrations
  • Full Text Engine
  • Object Importer
• Understanding of SAP integrations
• Basic knowledge of SQL, Windows, and Linux environments
• Understanding of AMS / ITIL-based support processes

Qualifications

• 3+ years of experience with OpenText technologies
• Experience in enterprise or industrial environments
• English communication skills at min. B2 level
• German languege skills are considered an advantage
• OpenText certifications are a plus

Soft Skills

• Customer-oriented mindset
• Strong communication and problem-solving skills
• Ability to work independently in international environments
• Structured and analytical approach
• Knowledge-sharing and mentoring attitude