Senior Linux Support Engineer - Observability & Incident Response
Who is Hiring
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Job summary
Who is Hiring is seeking an experienced IT Operations and Technical Support specialist in Poland. The role focuses on Linux-based application support, system monitoring with Grafana, and incident management to ensure high availability.
You will analyze alerts, perform root cause analysis, and collaborate with engineering and client teams to drive improvements, on-call readiness, and adherence to SLA-driven processes.
Qualifications
- 5+ years in Technical Support, Application Support, or Infrastructure Operations.
Responsibilities
- Provide L1/L2 technical support for Linux-based applications and infrastructure.
Skills
Education
Tools
Job description
Who is Hiring is seeking an experienced IT Operations and Technical Support specialist in Poland. The role focuses on Linux-based application support, system monitoring with Grafana, and incident management to ensure high availability.
You will analyze alerts, perform root cause analysis, and collaborate with engineering and client teams to drive improvements, on-call readiness, and adherence to SLA-driven processes.
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