Senior HR Process Administrator

rollsroyce; Poland; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Annual bonus

Private healthcare

Group life insurance

Glasses subsidy

Multisport subsidy

Remote work allowance

PPK contributions

Additional vacation days

Hybrid work model

Krakow office

Job summary

Rolls-Royce Kraków Global Capability Centre is seeking a Senior HR Process Administrator to own and support day-to-day HR operations across the employee lifecycle. You will ensure service delivery, compliance with local regulations, and alignment with organizational goals.

The role requires German and English language proficiency, experience in HR End-to-End operations for the D/A/CH region, and strong HRIS/ticketing tool skills.

Qualifications

• Experience in HR service delivery for the D/A/CH cluster (min. 3 years).
• Experience with ticketing tools: SNOW, Workday, SAP.
• Experience in process ownership and process design.
• Experience in German HR End-to-End Operations Processes and labour law knowledge.
• Experience in managing and resolving complex employee requests from the HR service delivery perspective.

Responsibilities

• Owns day-to-day HR operations and supports service delivery.
• Ensures compliance with labour laws and regulations while designing processes.
• Resolves employee requests and analyzes HR metrics and trends.
• Provides guidance on best practices and leads HR projects.
• Oversees HR end-to-end operations and handles escalation of complex issues.
• Develops and implements HR policies and programs.

Skills

HR service delivery

German language

English language

Process ownership

HR analytics

Microsoft Office

Labour law knowledge

Tools

SAP

Workday

ServiceNow

Job description

Job Description

Senior HR Process Administrator

Full time Hybrid

Cracow, Poland

Why join Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

The Kraków Rolls-Royce Global Capability Centre represents an exciting new chapter in the growth of Rolls-Royce Group Business Services. Designed to support global operations and employee services, the Centre is a key hub for enabling operational efficiency and strengthening global business processes. It delivers exceptional services across finance, procurement, HR, Data Analytics and Service Management.

Role Summary:

As a Senior HR Process Administrator, you will be responsible for owning & supporting day-to-day HR operations and ensuring smooth execution of Service delivery. This role involves managing the entire employee lifecycle, from Onboarding to Separation, ensuring seamless HR operations, compliance with customer policies, and alignment with organizational goals and strategy.

Senior Process Administrator/ Senior Generalist also act as a trusted advisor to both employees and management, collecting and analysing HR data, and providing guidance to foster a positive and productive work environment & high-quality HR service delivery.

Executes transactions according to guidelines and timelines to meet SLA targets. provides process training to ensure operational delivery within the team, adjust existing processes to implement process improvement and CI standards.

What you will be doing:

• handles various day-to-day administrative tasks, including maintaining personnel records, processing paperwork, and managing HR-related information systems
• ensure compliance with labor laws, regulations, and ethical standards while designing processes and procedures
• resolve employee requests (incl. complaints) and analyze and report on human resources metrics, trends, and issues
• provide guidance on best practices, and lead or participate human resources projects
• overseeing HR End-to-End Operations Processes
• manages and resolves complex employee and Line Manager issues and escalation
• ensuring compliance with labor laws & local regulations (DE scope)
• handles various administrative tasks, including maintaining personnel records, processing paperwork, and managing HR-related information systems
• developing and implementing HR policies and programs

Essential Requirements :

• working in HR service delivery fort the D/A/CH cluster (min. 3 years)
• experience on working with ticketing tool: SNOW, workday, SAP
• experience in process ownership and process design
• experience in German HR End-to-End Operations Processes, labour law knowledge
• experience in managing and resolving complex employee requests from the HR service delivery perspective

Additional Skillsets:

• Strong understanding of HR systems and process- (D/A/CH regions)
• Excellent communication skills in DE and EN( Level C1)
• Strong understanding on HR service delivery and DE local regulations, labour law
• Proficiency in HRIS Tools like (SAP, Workday) and Ticketing tools like ServiceNow.
• Strong analytical and problem-solving skills.
• Excellent communication (Written and Verbal) and interpersonal skills.
• Strong know-how in Microsoft office (excel, power point, word documentation)

What do we offer:

• Annual bonus based on financial results and employee performance evaluation.
• Employer financed private healthcare at LuxMed for employees. Additional packages can be purchased.
• Group life insurance
• Subsidy for glasses/contact lenses worn for work, up to the amount of PLN 600 gross, every two years
• Subsidy for extra-curricular activities within the cafeteria system on the myBenefit platform/subsidy for Multisport cards, up to the amount of PLN 100 gross per month
• Internet and electricity allowance for remote work, in the amount of PLN 100 gross per month
• Increased funding for the Employee Capital Plans (PPK) program; Rolls-Royce Sp. z o.o. contributes 3% to this program
• Additional vacation days based on length of service
• Hybrid work model (min. 2 days from office)
• Work in a modern office located in the Krakow center - the Unity Tower (ul. Lubomirskiego 20)

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can