Senior Financial Crime Operations Lead – Assistant Director

EY; Katowice; On-site; PLN 250,000 - 450,000; Full time

Job summary

EY GDS Poland, Katowice, is actively seeking a Financial Crime Manager – Assistant Director to lead and develop the Financial Crime operations. You will manage cross-geo teams, align performance with KPIs, and drive continuous improvement in a fast-paced environment.

You will partner with global stakeholders, oversee risk, and shape the operating model while ensuring AML/Sanctions compliance and effective change management across the organization.

Qualifications

• 10–13 years of overall professional experience, including 7+ years in Financial Crime (AML, KYC, CDD/EDD, sanctions, or related)
• At least 5 years of team management experience in a multinational or shared services environment
• Strong subject matter expertise across Financial Crime processes (customer risk, due diligence, sanctions, monitoring)
• Experience managing multiple stakeholders across geographies and functions
• Proven ability to manage operational KPIs, SLAs, quality, productivity, and risk
• Experience driving process transformation, standardization and continuous improvement
• Strong analytical and problem-solving skills with risk-based decision making
• Excellent verbal and written communication with senior stakeholders
• Experience leading teams through change and transformation
• Advanced proficiency in Excel and PowerPoint
• Certifications in AML/Financial Crime compliance advantageous

Responsibilities

• Lead and oversee day-to-day delivery of multiple Financial Crime operations
• Manage operational performance against KPIs, SLAs, quality targets, and risk
• Lead, coach, develop, and mentor team members and foster a high-performance culture
• Drive workforce planning, capacity management and workload allocation
• Act as escalation point for complex or high-risk cases requiring technical judgment
• Build and maintain relationships with internal EY stakeholders across geographies
• Provide regular performance reporting and insights to leadership teams
• Identify opportunities to improve efficiency, close gaps, and automate processes
• Support strategic improvement programs and standardized procedures
• Contribute to the GDS Financial Crime operating model and transformation agenda
• Ensure compliance with AML, Sanctions, and Anti-Bribery & Corruption requirements
• Support change management activities and new process transitions

Skills

Financial crime expertise

People leadership

Stakeholder management

Process improvement

Data-driven decisions

Education

ACAMS or ICA certification advantageous

Tools

Excel

PowerPoint

Job description

EY GDS Poland, Katowice, is actively seeking a Financial Crime Manager – Assistant Director to lead and develop the Financial Crime operations. You will manage cross-geo teams, align performance with KPIs, and drive continuous improvement in a fast-paced environment.

You will partner with global stakeholders, oversee risk, and shape the operating model while ensuring AML/Sanctions compliance and effective change management across the organization.