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Senior ERP Support Consultant - Remote UK

UNIT4 NV

Województwo łódzkie

Remote

PLN 147,000 - 233,000

Full time

9 days ago

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Job summary

A leading ERP software provider is seeking a Senior Technical Support Consultant, offering remote work flexibility. The ideal candidate will excel in customer support, demonstrate strong communication skills, and have a solid understanding of Microsoft technologies and SQL. Responsibilities include providing effective customer support and handling escalations. A supportive team environment is provided along with opportunities for personal development.

Benefits

Uncapped time off policy
Remote working opportunities
Global Wellbeing Days
Commitment to sustainability initiatives

Qualifications

  • Experience in Customer Support environment is an advantage.
  • Possess ability to work in a dual working environment.
  • Knowledge of Unit4 ERP product is a plus.

Responsibilities

  • Provide efficient and effective support service.
  • Investigate and document application defects.
  • Handle customer escalations and keep them updated.

Skills

Strong communication, interpersonal skills
Knowledge of Microsoft technologies
Exceptional Customer facing skills
Analytical and problem-solving abilities
Ability to manage your own time
Knowledge of TCP/IP and networking
Ability to write and understand SQL queries
Commitment to lifelong learning

Tools

SQL Server performance tools
ServiceNow
Job description
A leading ERP software provider is seeking a Senior Technical Support Consultant, offering remote work flexibility. The ideal candidate will excel in customer support, demonstrate strong communication skills, and have a solid understanding of Microsoft technologies and SQL. Responsibilities include providing effective customer support and handling escalations. A supportive team environment is provided along with opportunities for personal development.
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