Senior ERP Support Consultant - Remote UK

UNIT4 NV; Województwo łódzkie; Remote; PLN 147,000 - 233,000; Full time

Job summary

A leading ERP software provider is seeking a Senior Technical Support Consultant, offering remote work flexibility. The ideal candidate will excel in customer support, demonstrate strong communication skills, and have a solid understanding of Microsoft technologies and SQL. Responsibilities include providing effective customer support and handling escalations. A supportive team environment is provided along with opportunities for personal development.

Benefits

Uncapped time off policy

Remote working opportunities

Global Wellbeing Days

Commitment to sustainability initiatives

Qualifications

• Experience in Customer Support environment is an advantage.
• Possess ability to work in a dual working environment.
• Knowledge of Unit4 ERP product is a plus.

Responsibilities

• Provide efficient and effective support service.
• Investigate and document application defects.
• Handle customer escalations and keep them updated.

Skills

Strong communication, interpersonal skills

Knowledge of Microsoft technologies

Exceptional Customer facing skills

Analytical and problem-solving abilities

Ability to manage your own time

Knowledge of TCP/IP and networking

Ability to write and understand SQL queries

Commitment to lifelong learning

Tools

SQL Server performance tools

ServiceNow

Job description

A leading ERP software provider is seeking a Senior Technical Support Consultant, offering remote work flexibility. The ideal candidate will excel in customer support, demonstrate strong communication skills, and have a solid understanding of Microsoft technologies and SQL. Responsibilities include providing effective customer support and handling escalations. A supportive team environment is provided along with opportunities for personal development.