Senior Enterprise ServiceNow Platform Architect

Bosch Group; Polska; Hybrid; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Hybrid work with flexible hours

Private medical care

Life insurance

Cafeteria system with benefits

Job summary

Bosch Group is seeking an accomplished enterprise ServiceNow architect to define the platform vision, standards, and a multi-year roadmap across ITSM, ITOM, CSM, and custom apps.

You will partner with product managers, lead developers, and enterprise architects to translate complex business needs into scalable platform capabilities while enforcing the Configure First, Customize Last principle and ensuring security and upgrade resilience.

Qualifications

• 8 to 12+ years in enterprise IT with 5+ years of hands-on ServiceNow architecture.
• Proven multi-module ServiceNow experience: ITSM, CMDB/CSDM, Service Portal, IntegrationHub, Flow Designer.
• Strong enterprise integration background: REST/SOAP, JSON/XML, OAuth 2.0, MID Server clustering.
• Familiar with TOGAF and ITIL 4/ITIL 5 value streams.
• Bachelor’s or Master’s in CS/SE/IS or equivalent practical experience.

Responsibilities

• Define target architecture and multi-year platform roadmap for the ServiceNow environment.
• Design secure, scalable integration patterns with SAP, Azure Entra ID, M365, and data lakes.
• Enforce REST/SOAP contracts, ACLs, encryption, and platform security boundaries.
• Lead Technical Review Board decisions and publish reusable blueprints for squads.

Skills

ServiceNow architecture

Enterprise IT architecture

REST/SOAP integration

TOGAF

ITIL 4

Leadership

Stakeholder management

Mentoring teams

Education

Bachelor’s or Master’s degree in Computer Science / Software Engineering / Information Systems

Tools

ServiceNow

CSA

CAD

CIS certifications

CTA / CMA

AWS / Azure cloud

Job description

Bosch Group is seeking an accomplished enterprise ServiceNow architect to define the platform vision, standards, and a multi-year roadmap across ITSM, ITOM, CSM, and custom apps.

You will partner with product managers, lead developers, and enterprise architects to translate complex business needs into scalable platform capabilities while enforcing the Configure First, Customize Last principle and ensuring security and upgrade resilience.