Senior E‑Commerce Client Lead | Growth & Team Leadership

UNAVAILABLE; Warszawa; Hybrid; PLN 80,000 - 120,000; Full time

Benefits offered by this job

Hybrid work opportunity

Workation up to 60 days

Private medical insurance

Group insurance

Access to Multisport card

Employee Referral Program

Access to wellbeing platform

Access to language learning platform

1 additional day of paid leave for volunteering

Internal and external training opportunities

No dress code

Job summary

Assembly Digital Commerce is seeking a Client Service Manager in Warsaw. This role involves leading an E-commerce team, establishing client relationships, managing budgets, and ensuring project success in a hybrid work environment. Candidates should bring 3-5 years of client service experience, digital agency knowledge, and excellent communication skills. The position offers various benefits including private medical insurance, training opportunities, and the possibility of workation.

Qualifications

• 3-5 years of experience in the Client Service area.
• Experience in an agency environment (digital, E-commerce, marketing).
• Experience in working with global clients.
• Proven team management record.
• Knowledge of e-commerce ecosystems.
• Understanding of the content creation process.
• Excellent project & time management skills.

Responsibilities

• Establish strong collaboration and partnership with Clients.
• Realize the business strategy as part of customer service.
• Supervise an E-commerce team and improve project management skills.
• Responsible for budget planning and reporting.
• Set goals for subordinates and track their progress.
• Conduct efficient project communication.
• Cooperate with other departments to ensure project challenges are met.
• Upsell new business ideas to Clients.

Skills

Client Service experience

Team management

E-commerce knowledge

Communication skills

Project & time management

Proficiency in English

Job description

Assembly Digital Commerce is seeking a Client Service Manager in Warsaw. This role involves leading an E-commerce team, establishing client relationships, managing budgets, and ensuring project success in a hybrid work environment. Candidates should bring 3-5 years of client service experience, digital agency knowledge, and excellent communication skills. The position offers various benefits including private medical insurance, training opportunities, and the possibility of workation.