Senior Director, Global Logistics & Operations

Packeta; Polska; Hybrid; PLN 300,000 - 520,000; Full time

Benefits offered by this job

Company car

LuxMed medical care co-financing (50%)

MultiSport card

Meal benefit card

Group insurance

Birthday day off

Flexible work (1 day home office)

Team-building events

Job summary

Packeta Group is seeking a Head of Logistics Operations to lead regional logistics, drive cost, quality, and efficiency, and shape strategic development across inbound/outbound, distribution centers, and warehouse operations.

You will manage a small team (4 FTE + staff), set KPIs, negotiate with carriers, monitor KPIs, and implement data-driven improvements while aligning with global projects. The role offers a hybrid work setup in Poland with strong growth opportunities.

Qualifications

• 10+ years of experience in logistics and operations management at scale.
• Senior leadership experience in international and domestic freight.
• Strong strategic planning, process optimization, and KPI management.
• Excellent communication and analytical skills; makes data-driven decisions.
• Experience working in a matrix organization and collaborating across functions.
• Fluent English; proactive and ownership mindset.

Responsibilities

• Take full responsibility for cost, quality, performance, efficiency, and strategic development of logistics operations in your region.
• Oversee inbound/outbound logistics, distribution, transport, and courier route optimization.
• Manage Distribution Centers, Sortation Hubs, and Warehouse operations.
• Drive innovation and sustainability in operational processes using technology and data.
• Lead a team (4 FTE + operational staff), set KPIs, and support professional development.
• Negotiate contracts with carriers and courier partners; run tenders (RFI/RFQ/RFP).
• Monitor and analyze KPIs, implement corrective actions, and improve efficiency.
• Ensure compliance with legal requirements, company standards, and SLAs.
• Report operational performance to senior leadership and collaborate on global projects.

Skills

Logistics leadership

Strategic planning

KPI management

Data-driven decisions

Cross-functional collaboration

English fluency

Job description

Packeta Group is seeking a Head of Logistics Operations to lead regional logistics, drive cost, quality, and efficiency, and shape strategic development across inbound/outbound, distribution centers, and warehouse operations.

You will manage a small team (4 FTE + staff), set KPIs, negotiate with carriers, monitor KPIs, and implement data-driven improvements while aligning with global projects. The role offers a hybrid work setup in Poland with strong growth opportunities.