Senior Digital Experience & E-Commerce Project Lead

SoftServe Inc.; Polska; On-site; PLN 120,000 - 190,000; Full time

Job summary

SoftServe Inc. in Poland seeks a Project Manager in the DXP Practice to lead digital experience and e-commerce projects, combining delivery ownership with client partnership and commercial responsibility.

You will shape the delivery approach, align teams, manage budgets and profitability, and work with senior specialists across backend, frontend, QA, and consulting to deliver complex solutions while advancing AI adoption and innovative delivery methods.

Qualifications

• 4+ years of software project management experience.
• Experience leading distributed cross-functional teams of 20+ FTE.
• Ownership of delivery including scope, timelines, and budgets.
• Proven delivery of short-term high-impact projects.
• Strong client-facing and stakeholder management with a consulting mindset.
• Excellent English communication in multicultural environments.
• PM certification (PMP, PRINCE2, PSM) or equivalent.
• Experience with DXP & E‑Commerce platforms is a strong advantage.

Responsibilities

• Lead engagements from requirements through delivery and closure.
• Manage fixed-price and outcome-based delivery models.
• Own scope, schedules, budgets, forecasting, invoicing, and profitability.
• Track delivery performance and drive process improvements.
• Maintain client relationships, reporting, and aligned expectations.
• Identify expansion opportunities and contribute to account growth.
• Coordinate cross-functional teams of architects, engineers, QA, and analysts.
• Apply Agile, Scrum, Kanban, and hybrid methods to projects.
• Adapt to new industries and translate insights into action.
• Ensure delivery excellence with a focus on business value.

Skills

Project management

Cross-functional leadership

Client-facing

Delivery ownership

Financial management

Agile/Scrum

Stakeholder management

English communication

DXP / E‑Commerce domains

Tools

Scrum

Kanban

Hybrid delivery

Job description

SoftServe Inc. in Poland seeks a Project Manager in the DXP Practice to lead digital experience and e-commerce projects, combining delivery ownership with client partnership and commercial responsibility.

You will shape the delivery approach, align teams, manage budgets and profitability, and work with senior specialists across backend, frontend, QA, and consulting to deliver complex solutions while advancing AI adoption and innovative delivery methods.