Senior Delivery & Project Manager for Strategic Accounts

Amadeus; Warszawa; On-site; PLN 110,000 - 150,000; Full time

Job summary

Amadeus delivers a challenging opportunity for a Delivery and Project Senior Specialist in Warsaw to manage strategic accounts and complex projects. You will lead delivery across domains, ensuring successful outcomes and strong customer relationships, while coordinating with cross-functional teams and maintaining clear, proactive reporting.

The role emphasizes delivering within scope, budget, and quality, and involves collaboration with Customer Success, Pre-Sales and Account teams.

Qualifications

• Experience managing customer-facing projects for international or strategic accounts.
• Strong stakeholder management and relationship-building skills.
• Excellent communication and reporting capabilities.
• Ability to influence without formal authority and coordinate across teams.
• Fluent English, written and spoken.

Responsibilities

• Act as Delivery Manager and Senior Project Manager for assigned strategic accounts and projects.
• Develop and maintain the customer delivery portfolio and provide proactive follow-up on delivery activities.
• Build strong relationships with customer IT and business stakeholders and coordinate with the extended account team.
• Manage projects within the Portfolio, ensuring scope, quality and budget are met.
• Support the pre-sales process with delivery expertise and validate timelines and resource availability.
• Coordinate all delivery activities, manage risks and changes, and provide regular status reporting.
• Define and improve the delivery service portfolio based on customer feedback and time-to-market needs.

Job description

Amadeus delivers a challenging opportunity for a Delivery and Project Senior Specialist in Warsaw to manage strategic accounts and complex projects. You will lead delivery across domains, ensuring successful outcomes and strong customer relationships, while coordinating with cross-functional teams and maintaining clear, proactive reporting.

The role emphasizes delivering within scope, budget, and quality, and involves collaboration with Customer Success, Pre-Sales and Account teams.