# Senior CRM Data Analyst / Customer Intelligence Analyst (part-time)Solvd, Inc.Remote (Poland)Part-timeUpload your resume once and Scout applies for youApply with ScoutShare this job:LinkedInXSave imageAnalyze customer data quality, CRM performance, and digital behavior across EMEA, turning findings into recommendations for business and technical teams. The part-time role uses Salesforce Data Cloud, analytics tools, and dashboards to support customer engagement and revenue decisions.* Part-time* Fully Remote* Senior### Skills and expertiseSalesforce Data CloudSalesforce Marketing CloudAdobe AnalyticsTableauSQLSnowflakeCustomer segmentation and identity resol### Key responsibilities* Monitor customer data quality and investigate discrepancies in audiences, profiles, and reporting.* Analyze customer behavior, lifecycle performance, and CRM campaign effectiveness.* Build Tableau dashboards and present data-backed recommendations to stakeholders.## How this job comparesCompared with 269 open senior data jobs on October 10, 2026.Similar open jobs: We Love AI Jobs lists 269 open senior data jobs at 124 companies.Remote work: This job is remote. 60 of the 269 senior data jobs (22%) are remote.AI in this role: Low. The company works with AI, but AI is a small part of this role's daily work. The work centers on CRM analytics, customer data quality, and reporting rather than AI systems. The posting does not mention using AI tools or products in the role.## Full descriptionSolvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.We are seeking a highly analytical and commercially minded CRM Data Analyst to own customer data insights, data quality monitoring, and CRM performance analysis across EMEA.This role serves as the bridge between business and technical teams — ensuring that customer data is accurate, actionable, and trusted. You'll identify data inconsistencies, diagnose root causes, propose solutions, and transform complex data into insights that drive customer engagement and revenue growth.What you'll doSalesforce Data Cloud (D360)• Validate and monitor customer data quality, identity resolution, attributes, audiences, and profile unification.• Investigate discrepancies in customer counts, audience composition, campaign targeting, and reporting outputs.• Identify data flaws, system gaps, and process inefficiencies impacting business performance.• Work with Global Engineering, Data, and Product teams to define and implement corrective actions.• Provide recommendations for improving customer data accuracy, availability, and usability.CRM & customer analytics• Analyze customer behavior, lifecycle performance, engagement, retention, and purchase trends.• Develop audience, segmentation, affinity, and customer value analyses to support CRM strategy.• Support customer personalization initiatives through actionable insights and recommendations.• Evaluate the effectiveness of CRM campaigns and customer journeys.Adobe Analytics & digital insights• Analyze website and digital customer behavior using Adobe Analytics.• Identify opportunities to improve conversion, engagement, and customer experience.• Partner with E-commerce and Product teams to understand customer journey performance and friction points.• Connect on-site behavior with CRM engagement and revenue outcomes.Reporting & visualization• Build and maintain Tableau dashboards used by CRM, Marketing, Product, and E-commerce stakeholders.• Develop automated reporting solutions to reduce manual effort.• Ensure data consistency across reporting platforms.• Present insights through clear and compelling visualizations tailored to different audiences.Stakeholder management• Partner closely with CRM, E-commerce, Product, Digital, Data Engineering, and Commercial teams.• Translate complex technical findings into business-friendly recommendations.• Facilitate discussions between business and technical stakeholders to align on priorities and solutions.• Influence decision-making through data-driven storytelling and clear communication.Required skills & experience• Advanced hands-on experience with Salesforce Data Cloud (D360) — customer data models, identity resolution, segmentation, and audience creation.• Proven experience troubleshooting and investigating data quality issues at scale.