Senior CI & Process Excellence Leader

Philip Morris International; Kraków; On-site; PLN 274,000 - 328,000; Full time

Job summary

Philip Morris International is seeking an experienced Process Excellence professional to lead CI and BPM initiatives in Poland. You will drive efficiency and service quality, partner with Global Process Owners, and apply Lean, Six Sigma, BPM, and process intelligence to optimize end-to-end processes.

The role also involves sustaining a CI culture, delivering training and enablement, supporting governance and value realization, and promoting standardized methodologies across the organization.

Qualifications

• 5-7 years in Process Excellence, CI, BPM, OPEX, or Shared Services roles.
• Lean Six Sigma Green or Black Belt; familiarity with Signavio is a strong asset.
• Experience leading improvement projects and partnering across complex, cross-functional environments.
• Strong analytical thinking, problem-solving, and data-driven decision-making skills.
• Effective communication and ability to influence stakeholders.

Responsibilities

• Lead CI/BPM improvement projects that drive measurable efficiency and service quality gains.
• Partner with Global Process Owners to identify, scope, and prioritize transformation opportunities.
• Apply Lean, Six Sigma, BPM, and process intelligence (e.g., Signavio) to optimize end-to-end processes.
• Promote BPM standards and drive adoption across the organization.
• Deliver CI/BPM training, coaching, and enablement programs for teams and stakeholders.

Skills

Process Excellence

CI/BPM

Lean Six Sigma

Signavio

Cross-functional

Process Mining

English Proficiency

Tools

Signavio

Job description

Philip Morris International is seeking an experienced Process Excellence professional to lead CI and BPM initiatives in Poland. You will drive efficiency and service quality, partner with Global Process Owners, and apply Lean, Six Sigma, BPM, and process intelligence to optimize end-to-end processes.

The role also involves sustaining a CI culture, delivering training and enablement, supporting governance and value realization, and promoting standardized methodologies across the organization.