Senior Business Analyst

Citigroup; Warszawa; Hybrid; PLN 120,000 - 190,000; Full time

Benefits offered by this job

Defined Contribution Pension Plan

Private Medical Care

Life Insurance

Employee Assistance Program

Parental Leave

Job summary

Citi Solutions Center Poland within the Enterprise Data Office is seeking a Business Analytics Sr. Analyst to transform data into actionable insights and create executive-ready dashboards. You will collaborate with stakeholders to define reporting requirements and improve SharePoint-based communications for better decision-making.

The role emphasizes data visualization, analytics, and a user-friendly approach to dissemination, with hybrid work options and a comprehensive benefits package.

Qualifications

• Bachelor’s degree with 3–8 years in business analytics, BI, reporting or digital content.
• Strong ability to translate data into actionable business insights.
• Hands-on dashboard development using Tableau or Power BI.
• Excellent storytelling and executive communication skills.

Responsibilities

• Develop and maintain dashboards, scorecards, metrics reporting and data visualizations.
• Analyze data from multiple sources to identify trends, risks and opportunities.
• Translate complex data into clear presentations and stakeholder content.
• Partner with stakeholders to define requirements and deliver reporting solutions.
• Enhance SharePoint sites and collaboration tools for accessibility and UX.
• Support automation, process improvement and standardization initiatives.
• Evaluate new technologies and data sources to boost reporting capabilities.

Skills

BI & dashboard development

Data storytelling

Stakeholder collaboration

Presentation skills

Education

Bachelor's degree (or equivalent)

Tools

Tableau

Power BI

SharePoint

Job description

The role lies within Enterprise Data Office - Markets, Client, Master and Reference Data and Data Concerns team. Specifically, the role sits in Stakeholder management and collaboration team. The Stakeholder Management and Collaboration Team is responsible for designing and creating client-oriented messaging, redesigning the way we view data analysis, aimed at helping stakeholders make efficient and timely decisions. Driving standardization and consistency across the team for better alignment and collaboration. Driving efficiency through automation and process improvement across the broader team.

The Business Analytics Sr. Analyst will support reporting, metrics management, and stakeholder engagement by transforming complex data into meaningful insights, and dashboards that drive informed decision-making. This role combines analytical expertise with creativity and digital content design to develop impactful reporting solutions, executive-ready presentations, and user-friendly collaboration tools. The individual will also enhance SharePoint sites and other team messaging tools, improving knowledge management, accessibility, and overall user experience. Success in this role requires strong technical aptitude, data visualization and design, and the ability to translate business needs into intuitive reporting tools, dashboards, and communications that deliver measurable value to internal and external stakeholders.

Responsibilities:

• Develop and maintain dashboards, scorecards, metrics reporting, and data visualizations to support business decision-making.
• Analyze data from multiple sources to identify trends, risks, opportunities, and actionable insights.
• Translate complex data into clear, compelling presentations, and stakeholder-facing content.
• Partner with stakeholders to define requirements and deliver reporting and analytics solutions that address business needs.
• Enhance SharePoint sites and collaboration tools to improve accessibility, communication, and user experience.
• Support automation, process improvement, and standardization initiatives to increase efficiency and reduce manual effort.
• Evaluate and implement new technologies, tools, and data sources to enhance reporting and collaboration capabilities.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Relevant Experience & Education: Bachelor’s degree (or equivalent) with 3-8 years of experience in business analytics, BI, reporting, or digital content (financial services/regulated industry preferred).
• Data Insights & Critical Thinking: Strong analytical and problem-solving skills with a proven track record of translating complex data into actionable business insights.
• BI & Dashboard Development: Hands-on experience designing and building interactive dashboards, scorecards, and visualizations using Tableau, Power BI, or equivalent platforms.
• Data Storytelling & Executive Communication: Exceptional presentation and storytelling skills, capable of delivering compelling narratives and clear insights to diverse audiences.
• Technical & Microsoft 365 Mastery: Advanced proficiency in Excel, PowerPoint, and Microsoft 365, with SharePoint and intranet/site design experience preferred.
• Stakeholder Collaboration & Requirements Gathering: Skilled in partnering directly with cross-functional stakeholders to capture business requirements and deliver impactful solutions.
• Project, Process & Automation Management: Experience managing end-to-end projects, driving process improvement, and executing workflow automation initiatives.
• Agility, UX & Multitasking: Self-starter with high attention to detail, visual design/UX acumen, and the ability to manage competing priorities independently and collaboratively.

What we can offer you:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• - Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• - Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• - Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• - Employee Assistance Program financed by Employer
• - Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid pa