Senior Application Reliability & Maintenance Engineer

MindPal Sp. z o. o.; Polska; On-site; PLN 90,000 - 120,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Multisport card

ZFŚS benefits

Energy Day off

Job summary

MindPal Sp. z o. o. in Poland is seeking a Senior Application Maintenance Specialist to maintain, administer, and develop business applications in high-availability environments.

You will participate in development projects, handle incidents, monitor integrations, test fixes, and create documentation, aligning with ITSM/ITIL practices.

The role requires at least 3 years of relevant experience, solid knowledge of Microsoft 365 apps, JIRA/Confluence, and strong analytical and organizational skills.

Qualifications

• Higher education completed.
• At least 3 years of experience in application maintenance.
• Knowledge of ITSM/ITIL processes.
• Experience with Service Desk tools such as JIRA and Confluence.
• Ability to work with Microsoft 365 apps (SharePoint, Teams, Power Platform, Power BI).
• Basic knowledge of web app architecture and APIs.
• Knowledge of user access and permissions management.
• Experience collaborating with business and external providers regarding maintenance and development.
• Ability to prepare instructions and documentation.
• Basic cybersecurity knowledge.

Responsibilities

• Maintain, administer, and develop assigned business applications.
• Participate in development projects for the assigned applications.
• Handle incidents and user requests.
• Monitor system operations and integrations.
• Test fixes, changes, and new functionalities.
• Create and update operational/exploitation documentation.

Skills

ITSM/ITIL knowledge

Analytical thinking

Independent problem diagnosis

Self-organization

Business communication

Education

Higher education

Tools

JIRA

Confluence

SharePoint

Teams

Power Platform

Power BI

Microsoft 365

API integration basics

Job description

MindPal Sp. z o. o. in Poland is seeking a Senior Application Maintenance Specialist to maintain, administer, and develop business applications in high-availability environments.

You will participate in development projects, handle incidents, monitor integrations, test fixes, and create documentation, aligning with ITSM/ITIL practices.

The role requires at least 3 years of relevant experience, solid knowledge of Microsoft 365 apps, JIRA/Confluence, and strong analytical and organizational skills.