Senior Application Consultant [EazyStock]

Syncron AB; Poland; Remote; PLN 120,000 - 160,000; Full time

Job summary

A leading technology company is seeking a Senior Application Consultant to join the EazyStock Customer Success team. This fully remote role involves supporting clients in optimizing their inventory systems through cloud solutions, offering extensive training and professional growth opportunities. The ideal candidate will have a strong background in technical consulting and supply chain management, with proficiency in SQL and analytical skills. Additionally, flexible working hours and various benefits are provided to support work-life balance.

Benefits

Internal training sessions

Private medical insurance

Flexible working hours

Qualifications

• 4 years minimum experience as Implementation/Technical Consultant.
• Extensive analytical and documentation skills required.
• Knowledge of SQL and relational databases is essential.

Responsibilities

• Gathering and analyzing customer requirements to propose solutions.
• Configuring EazyStock based on customer needs and testing alignment.
• Managing existing customers and supporting new business acquisition.

Skills

Analytical skills

Communication skills

Presentation skills

Education

Degree in Computer Science

Degree in Supply Chain

Degree in Mathematics

Tools

SQL

Office package

Data formats knowledge

Job description

Senior Application Consultant [EazyStock]

Pay Competitive

Location Remote

Employment type Full-Time

Job Description

Req#: o5h3mfwv?nl=1

Syncron, as the first company in the field of after-sales service and inventory optimization that moved to a cloud-only strategy, is expanding its business at every corner. To facilitate it, we are growing within all parts of our organization.

Now we’re looking to expandthe EazyStock Customer Success team, assigned to one of our most wanted solutions – EazyStock platform offered exclusively as SaaS and hosted on Amazon Web Services. Built on Syncron’s flagship product “Inventory” which is dedicated to large businesses (JCB, Kubota, Nissan just to name a few), offers the same powerful tool for inventory optimization, but works best with small and medium-sized clients.

EazyStock Consultant will report to the local Team Leader (the brilliant one!), but will have global exposure through cooperation with other ES teams located in Europe, Asia and US and serving Syncron clients from all over the world.

This role is broad and can have various responsibilities throughout the full life-cycle of the implementation project, depending on the size of the client, phase of the project, etc.

After the initial extensive training on EazyStock, an ES consultant will take on a customer-facing role, including managing existing customers and supporting new business acquisition activities.

RESPONSIBILITIES
• Taking part in delivering software to customers, including:
• Gathering, analyzing and documenting customer requirements
• Proposing solutions to problems related to supply chain
• Identifying customer needs and suggesting extensions and additional services
• Configuring EazyStock to fulfill customer’s needs:
• Modeling the supply chain and fine-tuning parameters
• Testing configuration and ensuring business alignment
• Delivering workshops & user training
• Managing and supporting existing Customers
• Supporting the pre-sales process
• Setting up demonstrative accounts
• Inventory data analysis
• Preparing ROI presentations
• Identifying and reporting enhancement ideas and bugs to the Product Management department
• Mentoring junior consultants
REQUIREMENTS
• A minimum of 4 years of work experience as an Implementation/Technical Consultant/Application Analyst, preferably within the cloud software
• Degree in Computer Science, Supply Chain, Mathematics, or another related field
• Extensive analytical skills including the ability to understand and to document customer requirements, executing data analysis and preparing reports
• SQL and relational databases knowledge
• Knowledge of data formats, i.e. xml, xslt, csv and protocols - SFTP
• Skills in any programming language will be considered a plus
• Proficient knowledge of the Office package
• Great communication and interpersonal skills
• Presentation skills will be a plus
• Fluent English – both spoken and written
Preferred qualifications
• Experience in Supply Chain Management
• Practical experience with Windows and Linux operating systems, log files analysis and information retrieval.
WE OFFER
• Remote recruitment process
• Opportunity to work in a cross-functional and agile team
• Experienced team, you can learn from – an environment facilitating professional growth
• Internal training sessions (Friday Seminars, internal webinars), conference and training budget for every team, free English & Swedish classes, LinkedIn Learning
• Fringe benefits (private medical insurance, Multisport, life insurance)
• Flexible working hours
• Freedom to choose the employment type: employment contract vs. B2B model
• ! Copyrights tax benefit on employment contract(tax-deductible expenses for ES Consultants = 50%)
• Work from our Warsaw office that is centrally located (Plac Grzybowski)or home office option
About Syncron

Syncron empowers the world’s leading manufacturers to maximize product uptime and deliver exceptional after-sales service experiences while driving significant revenue and profit improvements. From industry-leading investments in research and development to providing the fastest time-to-value, Syncron’s award-winning, cloud-based servi ce parts inventory, price and uptime management solutions are designed to continually exceed customer expectations. Top brands from around the world trust Syncron to transform their after-sales service operations into competitive differentiators. For more information, visit syncron.com.

#LI-SYNCRON
#LI-Remote
#LI-Hybrid
#Full-Time

About the company

Syncron empowers the world’s leading manufacturers to maximize product uptime and deliver exceptional after-market service experiences, while driving significant revenue and profit improvements. From industry-leading investments in research and development, to providing the fastest time-to-value, Syncron’s award-winning service parts inventory, price and uptime management solutions are designed to continually exceed customer expectations. Top brands from around the world trust Syncron, the largest privately-owned global provider of cloud-based after-market service solutions, to transform their service operations into competitive differentiators. For more information, visit syncron.com.

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