Senior Account Executive

RELX INC; Warszawa; Hybrid; PLN 103,000 - 191,000; Full time

Job summary

RELX INC’s LexisNexis Risk Solutions unit is seeking a Senior Account Executive in Warsaw. You will manage an existing portfolio, drive renewals, and seek opportunities to expand licences while protecting recurring revenue.

You’ll act as a trusted advisor to clients at all levels, coordinate with internal teams to deliver a seamless customer experience, and lead onboarding and product training to maximise value.

Qualifications

• Proven ability to manage a portfolio of customers and meet renewal and revenue targets.
• Strong communication and relationship-building skills across senior stakeholders.
• Experience driving renewals and growth in a B2B software/solutions environment.
• Ability to coordinate with cross-functional teams to ensure customer success.

Responsibilities

• Manage a portfolio of existing customers, main point of contact.
• Build long-term relationships to ensure high satisfaction and retention.
• Own the full renewal cycle, with timely and accurate contract renewals.
• Identify and qualify upsell and cross-sell opportunities to drive incremental revenue.
• Monitor account health, spot risks early, and take proactive actions.
• Deliver onboarding and tailored product training to users.

Skills

Portfolio management

Renewals

Relationship-building

Account management

Cross-functional collaboration

CRM usage

Tools

Salesforce

Job description

Poland - EL Warsaw

Full time

R118449

Senior Account Executive

Location : Warsaw (hybrid/ minimum twice a week in the office)

Languages : Fluency in both English and Russian is mandatory

About the business:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/.

About our Team:

Are you looking to join an industry-leading sales organisation? Our sales team based in London is dedicated to partnering with organisations to address and solve complex risk problems. You will be joining a high-performance sales team in a business enjoying significant growth, a global FTSE 100 company and well renowned in the market.

About the role:

As a Senior Account Executive at LexisNexis Risk Solutions, you will play a key role in driving customer success, retention, and revenue growth within your assigned portfolio. You’ll manage a book of existing customers throughout their lifecycle, ensuring timely renewals while proactively identifying opportunities to expand usage, increase licences, and introduce additional products.

You’ll act as a trusted advisor to your clients, building strong relationships at all levels and developing a deep understanding of their needs. Through regular engagement, training, and ongoing account management, you’ll help customers maximise the value of our solutions while protecting and growing recurring revenue.

Working closely with internal teams, you’ll coordinate a seamless customer experience and contribute to the overall commercial success of the territory. If you’re proactive, detail‑oriented, and passionate about delivering exceptional customer outcomes, this role offers a fantastic opportunity to make a meaningful impact.

Responsibilities:

• Manage a portfolio of existing customers, acting as their main point of contact




• Build strong, long‑term relationships to ensure high satisfaction and retention




• Own the full renewal cycle, ensuring timely and accurate contract renewals




• Own the full renewal cycle, Identify and qualify upsell and cross‑sell opportunities to drive incremental revenue




• Monitor account health, spot risks early, and take proactive action




• Deliver onboarding and tailored product training to new and existing users




• Coordinate with internal teams to resolve issues and support a seamless customer experience




• Maintain accurate CRM records, forecasts, and opportunity updates




• Provide regular updates to leadership on performance and account activity

Requirements:

• Proven ability to manage a portfolio of customers and meet renewal and revenue targets




• Strong communication and relationship‑building skills, including confident phone engagement




• Proactive, empathetic, and able to resolve customer issues effectively




• Highly organised and detail‑oriented, with the ability to manage multiple priorities




• Strong analytical and problem‑solving skills to identify trends and opportunities




• Adaptable and able to collaborate effectively with cross‑functional teams




• Results‑driven, with a focus on customer satisfaction and commercial growth




• Fluency in both English and Russian is mandatory




• Experience using CRM systems (Salesforce preferred)




• Background in account management or client‑facing roles with senior stakeholders




• Familiarity with structured sales methodologies (e.g., MEDDPICC, SPIN)

Working for you :

We know that your wellbeing and happiness are key to a long and successful career.

Learn more about the LexisNexis Risk team and how we work here.

Primary Location Base Pay Range:

Poland - EL Warsaw zł102,800 - zł190,900. Total Target Cash Range: zł118,300 - zł219,700.

Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (https://www.relx.com/careers/join-us/benefits) to access benefits specific to your location.

USA Job Seekers:

EEO Know Your Rights.

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.