Securities Operations Associate II

FIS Investor Services Poland Sp. z o.o.; Poznań; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Private health insurance

Pension plan 5%

Language courses

Remote work option

Office in Poznań

Job summary

FIS Investor Services Poland Sp. z o.o. in Poznań is seeking a Securities Operations Associate II to join our Transfer Agency team. You will handle daily shareholder requests and work across global branches to ensure accuracy and timeliness.

The role offers training, an English-speaking environment (C1), and a flexible, partly remote work model with an on-site office in Poznań. This is a full-time position with a focus on process improvement and teamwork.

Qualifications

• Higher education or currently studying with ability to work full-time.
• Ability to work in an English-speaking environment (C1).
• Computer literacy and ability to interpret documents and procedures.

Responsibilities

• Working on multiple applications and technological solutions to complete daily tasks.
• Processing account maintenance and financial transactions based on written instructions from customers.
• Following up on clients’ requests via phone, letter and email.
• Participating in team meetings and group projects.
• Providing feedback on current workflows and proposing innovations.
• Taking part in implementing process improvements.

Skills

English (C1)

Problem-solving

Initiative

Teamwork

Education

Higher education or being in the last years of study

Job description

Securities Operations Associate II Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role:

We are the Investor Services department responsible for providing Transfer Agency service to several asset management companies based in USA. On a daily basis we handle hundreds of requests of the shareholders, based on the received paperwork. We are making sure that those requests are processed in accordance with applicable procedures, accuracy and on time. To achieve our goals, we are closely cooperating with our branches located in the United States and India.

What you will be doing:

• Working on multiple applications and technological solutions to complete your daily tasks.
• Processing account maintenance and financial transactions based on written instructions received from our customers.
• Following up on clients’ requests when needed via phone, letter and email.
• Taking part in team-based activities such as: team meetings, various group projects and initiatives.
• Providing feedback on the current workflows.
• Proposing innovations and participating in implementing those.

Full-time position working an eight-hour per-day schedule of 2.00 pm – 10:00 pm CET, (Monday through Friday).

What you bring:

We are looking for motivated individuals who enjoy developing new skills and expertise, helping others, and improving workflows and tools they use.

• To join our team, we do not require knowledge in financial area - as part of the New Hire onboarding, we provide full training conducted by our experienced Training Team.
• Ability to work in English speaking environment (required language level C1).
• Computer literacy and ability to interpret documents and procedures, according to specific timelines.
• Initiative and independence in solving problems.
• Drive to learn new things.
• Higher education or being in the last years of study with ability to work full-time.

By joining the team, you can count on:

• Working in an international company, alongside international colleagues.
• Flexible work model - enjoy the option to work fully remotely, with access to our modern office located in Poznań's Nowy Rynek Complex (Building B, Przemysłowa 3).
• Comprehensive onboarding process.
• A good work-life balance.
• Contract of employment.
• Competitive salary with including private health insurance for employees and their family, group life insurance, pension plan 5%.
• Language courses.
• On the job coaching and support

Start date on the position is set on November 16th

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Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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