Scrum Master - Insurance Domain

Ernst & Young Advisory Services Sdn Bhd; Katowice; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading global advisory firm in Katowice is seeking an experienced Scrum Master with strong expertise in the Insurance domain. The ideal candidate should have at least 3 years of experience as a Scrum Master and possess excellent organizational skills to facilitate Agile processes. Responsibilities include guiding teams towards efficient implementations while minimizing customizations. Familiarity with Insurance applications like PolicyCenter is crucial. This position supports a hybrid work model, offering flexibility in location.

Benefits

Continuous learning opportunities

Flexible tools for meaningful impact

Insights and coaching for leadership

Diverse and inclusive culture

Qualifications

• 3+ years of experience as a Scrum Master in the Insurance domain.
• Strong analytical and problem-solving skills.
• Familiarity with Agile methodologies and tools.
• Exceptional communication and presentation skills.

Responsibilities

• Facilitate the gathering of functional requirements and analyze business needs.
• Guide teams toward optimal solutions within an Agile framework.
• Maximize use of out‑of‑the‑box functionalities while minimizing customizations.

Skills

Strong knowledge of Insurance applications (PolicyCenter, BillingCenter, ClaimCenter)

Excellent understanding of insurance processes and workflows

Ability to influence stakeholders and guide decisions

Education

3+ years of experience as a Scrum Master in the Insurance domain

Guidewire Certification (Business Analyst or similar)

Tools

Jira

Confluence

Job description

Location: Katowice - 2 days in office / 3 days remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

The opportunity

We are seeking an experienced Scrum Master with strong expertise in the Insurance domain and hands‑on knowledge of the Insurance framework.

Your key responsibilities

The ideal candidate will work closely with stakeholders to facilitate the gathering of functional requirements, analyze business needs, and guide teams toward optimal solutions within an Agile framework. A key responsibility will be to maximize the use of out‑of‑the‑box functionalities while minimizing customisations, ensuring efficient and cost‑effective implementations. The Scrum Master will also foster a collaborative environment, encouraging continuous improvement and effective communication among team members and stakeholders.

Skills and attributes for success

• Strong knowledge of Insurance applications (PolicyCenter, BillingCenter, ClaimCenter).
• Excellent understanding of insurance processes and workflows.
• Ability to influence stakeholders and guide decisions toward optimal solutions.

To qualify for the role, you must have

• 3+ years of experience as a Scrum Master in the Insurance domain.
• Strong analytical and problem‑solving skills.
• Familiarity with Agile methodologies and tools (e.g., Jira, Confluence).
• Exceptional communication and presentation skills.

Ideally, you’ll also have

• Guidewire Certification (Business Analyst or similar).
• Experience with Guidewire Cloud implementations.
• Knowledge of integration patterns and third‑party systems in insurance.

What we look for

We are looking for a Scrum Master with a minimum of 3 years of experience in the Insurance domain, specifically with strong expertise in the Insurance framework. The ideal candidate should possess a deep understanding of insurance processes and workflows, along with the ability to effectively gather and document functional requirements. Exceptional analytical and problem‑solving skills, coupled with familiarity with Agile methodologies, are essential for guiding stakeholders toward optimal solutions. Additionally, a Guidewire Certification and experience with cloud implementations will be considered valuable assets.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well‑known brands from across the globe. We’ll introduce you to an ever‑expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long‑term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

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