SAP Cloud Integration

Iss-Facility-Service; Warszawa; Hybrid; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Permanent contract

Private health insurance

Hybrid work model

28 days annual leave plus extra days

Job summary

ISS Tech Team in Warsaw, Poland, offers a hybrid role for a SAP Cloud Integration specialist with SuccessFactors API exposure and CPI extensions. You will coordinate IT infrastructure, monitor processes, and collaborate with AMS and SAP Support across international teams.

Join ISS to work on integrative platforms, ensure data flows, maintain documentation, and contribute to HR IT landscape with SAP OData API proficiency and CPI expertise.

Qualifications

• Experience with SAP CPI/SAP Cloud Platform Integration
• Strong knowledge of SuccessFactors HR APIs and extensions
• Hands-on with CPI monitoring, error handling, and data flow optimization
• Ability to coordinate with IT infrastructure teams and vendors

Responsibilities

• Coordinate ISS IT infrastructure team or 3rd party vendors for integrations
• Monitor and optimize CPI data flows and platform releases
• Troubleshoot and debug integration issues to maintain performance
• Create and maintain technical documentation for integrations
• Collaborate with stakeholders to address problems and identify root causes
• Provide KPIs and monitoring statistics to managers and owners
• Perform regression testing on solved incidents

Skills

CPI integration

SAP SuccessFactors

API testing

Stakeholder collaboration

Data integration

Tools

Jira

Confluence

Teams

SharePoint

Outlook

Excel

Job description

Wantto know how a leading workplace experience and facility management company is powered by technology?

At ISS Tech Team, we create smarter workplace experiences through technology. Our Global Technology Solutions team builds digital solutions, from sensors and IoT devices to data, analytics and AI-driven capabilities, that support our ISS A/S operations across Cleaning, Workplace, Food and Technical Services.

With tech hubs in Copenhagen, Warsaw, and Porto, and teams collaborating across more than 30 countries, our ISS Tech team develops our digital solutions that have a real impact on both our customers and our people.

Location: Porto, Portugal or Warsaw, Poland

Work regime: Hybrid

The Job Role as SAP Cloud Integration:

The SAP Cloud Integration has proven experience within SuccessFactors APIs, Integration platform, middleware, system logs, BTP, SAP HR(BIB) and the HR IT landscape. The SAP Cloud Integration has in-depth knowledge about use of Extensions in CPI landscape. You will work together with AMS Team and interact with Level 3, Level 2 when needed.

What you’ll do:

• Coordinate ISS IT infrastructure team or other 3rd party vendors to ensure fully operational integrations and connectivity
• Assess and assist Release Management Specialist regarding Platform & CPI releases
• Monitor integration processes to ensure data flows seamlessly and efficiently.
• Maintain automated surveillance platform for issues and warnings
• Troubleshoot and debug integration issues to maintain system performance.
• Define and adjust monitoring levels to ensure the right problems are logged
• Error handling/identify error root cause within CPI and in-scope Extensions
• Provide KPIs and monitoring statistics to Application Support Manager and Solution Owner
• Collaborate with relevant stakeholders about problems that needs to be acted upon.
• Explain root cause and provide resolution steps
• Perform regression testing on solved incidents
• Create cases and work with cases assigned in Jira, reassign and comment as required
• Evaluate if individual incident needs to be delegated to SAP Support or other vendors for additional analysis
• Document integration processes and maintain technical documentation or other relevant documentation
• Ensure compliance with organizational policies and industry standards.
• SAP Certified in SAP Cloud Platform Integration Services.
• SAP Certified Associate in SuccessFactors Employee Central.
• Technical proficiency in Payroll, Time Integration setup.
• Solid understanding of the HR IT landscape.
• Technical Expert in SuccessFactors OData API.
• Strong understanding of SAP HR systems and integration technologies.
• Comfortable expert user in common office tools and technologies such as WebEx, Jira, Confluence, Teams, SharePoint, Outlook, Word and Excel .
• Expert working in SAP Support portal and SAP Help Portal.
• Able to perform in a geographically dispersed international team.

What ISS Offers You:

We focus on creating an environment where you can grow and perform at your best:

• Permanent contract.
• Competitive compensation package based on your experience, including private health insurance.
• 22 days of annual leave + 3 additional company days to recharge.
• Flexible working hours and a hybrid model that supports balance and collaboration.
• Continuous learning opportunities (technical and behavioural development) to support your growth.
• Modern, well-equipped office in the heart of Porto.
• Free parking for your convenience.
• Access to ISS Tech Communities to connect, learn and share knowledge.
• Free access to the company gym to support your wellbeing.
• Snacks and drinks available at the office.

Why ISS

At ISS, we are more than just a service provider ofcleaning, food, workplace and technical services, weare a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customersto attract talent andgrow their businesses. This begins with our own people throughtraining, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaceswhere our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognise the power of diversity, inclusion and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits.

Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.