Salesforce Systems Analyst – Banking CRM (Remote)

Sii Poland; Toruń; Remote; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Great Place to Work

Centre of internal trainings

Profit sharing

Open and accessible management team

Regular integration events and trips

Medical care

Job summary

Sii Poland is seeking an experienced Salesforce systems analyst to join a team delivering a strategic CRM platform for the banking sector. You will analyze requirements, design scalable Salesforce-based solutions, and document decisions with justification.

The role offers remote work with possible collaboration with technical teams and business stakeholders. You will model processes, design architectures, and support integrations with external systems, ensuring robust CRM capabilities.

Qualifications

• Minimum 3 years of experience as a systems analyst or Salesforce consultant.
• Strong knowledge of the Salesforce platform and standard CRM functionalities.
• Experience in systems analysis and designing business-technical solutions.
• Ability to justify standard vs. custom solutions.
• Experience with synchronous and asynchronous integrations.
• Knowledge of REST API.
• Experience with message queues (RabbitMQ or similar).
• Advanced proficiency in Polish and English.

Responsibilities

• Analyzing business requirements and translating them into system solutions within the Salesforce ecosystem.
• Designing solutions according to a 'standard first' approach and recommending custom solutions in case of platform limitations.
• Preparing analytical, functional, and technical documentation along with justifications for design decisions.
• Modeling business processes and designing solution architecture.
• Designing and analyzing integrations between Salesforce and external systems.
• Collaborating with architects, developers, Product Owners, and business representatives.
• Participating in analytical workshops and defining functional requirements.
• Creating process diagrams, architecture, data models, and integration flows.

Skills

3+ years experience

Salesforce knowledge

Systems analysis

Standard vs custom decisions

Synchronous/asynchronous integrations

REST API

RabbitMQ

Polish & English

Tools

RabbitMQ

Job description

Sii Poland is seeking an experienced Salesforce systems analyst to join a team delivering a strategic CRM platform for the banking sector. You will analyze requirements, design scalable Salesforce-based solutions, and document decisions with justification.

The role offers remote work with possible collaboration with technical teams and business stakeholders. You will model processes, design architectures, and support integrations with external systems, ensuring robust CRM capabilities.