Salesforce Business Analyst

Brown-Forman Australia Pty. Ltd.; Warszawa; Hybrid; PLN 182,000 - 256,000; Full time

Job summary

A leading spirits company in Warsaw is seeking an IT Analyst to join their European Commercial IT team. The ideal candidate will have experience in Salesforce administration, configuring systems, and managing data. You will work closely with business partners across Europe, translating business requirements into technical specifications. Strong analytical and communication skills are essential. This role offers the opportunity to grow professionally within a global IT organization.

Benefits

Equitable pay structures

Premium employee benefits

Opportunities for professional growth

Qualifications

• 1-2 years of experience as a Salesforce Administrator or related role.
• Strong understanding of Salesforce platform capabilities and limitations.
• Salesforce Administrator certification would be a plus.

Responsibilities

• Gather business requirements and translate them into technical specifications.
• Document business processes and develop training materials.
• Customize Salesforce to meet business needs.

Skills

Salesforce administration

Analytical skills

Communication skills

Technical support

Problem-solving skills

Education

Bachelor's degree in Computer Science or related field

Tools

Salesforce

SAP BW

Tableau

Job description

We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

We are seeking an IT Analyst to join our team. As part of the European Commercial IT team, you will be responsible for analyzing and formalizing business requirements, designing solutions, and managing the implementation of primarily, but not limited to, Salesforce-based systems. He/She will work closely with business partners based in Italy & Spain, as well as Global and Regional IT teams, and report to the Senior Regional Technology Manager.

The ideal candidate will have experience in configuring and customizing Salesforce, managing data, building reports and dashboards, providing technical support and assistance to end-users, managing users and security, and troubleshooting technical issues. The candidate will have excellent communication skills, a strong technical aptitude, and a passion for technology.

You will have a chance to join a Global IT organization, with experts covering all technologies and sharing a common global ecosystem built on world-class platforms such as Salesforce, SAP, Coupa, Workday, Concur, Cloudera, and Tableau.

Meaningful Work From Day One:

What You Can Expect:

• Gather business requirements and translate them into technical specifications.
• Review all requests for systems enhancements to ensure the request adheres to the overall BF Business and IT strategic direction before taking action.
• Document business processes, develop and maintain system documentation and training materials.
• Configure and customize Salesforce to meet business needs.
• Manage overall project schedule and planning, ensure communication with regional & central teams, from both business and IT.
• Manage users, profiles, roles, sharing rules, and permission sets.
• Develop and maintain custom objects, fields, formulas and validation rules.
• Create and manage workflows and automation.
• Build and maintain reports and dashboards to support business needs.
• Manage data quality with business owners and account migration efforts by performing data extracts, data uploads, and inserts.
• Collaborate with cross-functional teams (from business and IT) to ensure project success.
• Provide ongoing support to end-users.
• Stay current with Salesforce updates and best practices.

What You Bring to the Table:

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 1-2 years of experience as a Salesforce Administrator or related role.
• Strong understanding of Salesforce platform capabilities and limitations.
• Experience in configuring and customizing Salesforce, managing users and security, and developing workflows & automation.
• Salesforce Administrator certification would be a plus.
• Understanding of business intelligence tools and concepts such as SAP BW, Tableau, BusinessObjects, or similar.
• Strong analytical and problem-solving skills.
• Excellent communication skills-both written and verbal and the ability to present complex concepts in understandable terms at all levels in the organisation.
• Methodical and rigorous; time management and organisational skills.
• Ability to work independently and in a team environment.
• Energetic and proactive attitude for learning.

What Makes You Unique:

If you are a skilled Salesforce Business Analyst with a proven track record of managing and maintaining Salesforce-based systems, then we encourage you to apply for this exciting opportunity to join our Global IT organization on our ambitious journey.

As you will also be business partnering with Spanish & Italian colleagues, proficiency in Spanish & Italian is preferred.

Who We Are:

We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

What We Offer:

Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.

#LI-Hybrid

Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.