Sales Representative

Alloy Enterprises; Warszawa; On-site; PLN 120,000 - 190,000; Full time

Job summary

Alloy Enterprises in Warsaw, Poland, seeks a Hybrid Sales Representative to drive service sales growth through retrofit projects, L&M services, and PSAs for medium to large customers. You will balance proactive business development with account management, building long-term partnerships and hitting sales quotas.

The role requires a Bachelor's degree or equivalent, B2B sales experience, strong negotiation and relationship skills, and proficiency with CRM systems and MS Office.

Qualifications

• Bachelor's degree or equivalent in a relevant field or proven business experience.
• Experience in B2B sales, account management, or technical solution selling.
• Proven track record of meeting sales quotas and revenue targets.
• Strong customer relationship management and negotiation skills.
• Ability to explain technical solutions to non-technical stakeholders.
• Excellent communication, presentation, and interpersonal skills.
• Willingness to travel within the assigned territory.

Responsibilities

• Develop and maintain relationships with existing and prospective customers across the territory.
• Drive sales of retrofits, upgrades, L&M services, and PSAs.
• Identify customer needs and recommend service solutions.
• Manage and grow a portfolio of medium to large-sized accounts.
• Engage with Directors and senior leaders to influence decisions.
• Prepare, present, and negotiate technical and commercial proposals.
• Manage pricing and profitability within guidelines and margins.
• Achieve or exceed sales targets and revenue objectives.
• Collaborate with service, operations, and project delivery teams.
• Maintain accurate CRM forecasts and customer records.
• Monitor market trends and competitor activity to spot opportunities.
• Support contract renewals and customer retention initiatives.

Skills

B2B sales

Account management

Negotiation

Consultative selling

Presentation skills

Communication

Education

Bachelor's degree or equivalent

Tools

CRM systems

Microsoft Office

Job description

The Hybrid Sales Representative is responsible for driving service sales growth through the promotion and sale of retrofit projects, system modifications, Life & Maintenance (L&M) services, and Planned Service Agreements (PSAs) to medium and large-sized customers. The role combines proactive business development with account management responsibilities, ensuring customer retention, expansion, and long-term partnership development.

The successful candidate will work closely with customers to understand operational and business challenges, identify opportunities, and recommend technically complex service solutions. This role requires building strong relationships with key stakeholders, typically at the Director level, while managing a substantial sales quota and contributing directly to business growth objectives.

Key Responsibilities

• Develop and maintain relationships with existing and prospective customers across the assigned territory.
• Drive sales of retrofits, equipment upgrades, modernization projects, system modifications, L&M services, and Planned Service Agreements (PSAs).
• Identify customer needs through consultative discussions and recommend appropriate service solutions.
• Manage and grow a portfolio of medium to large-sized customer accounts.
• Build relationships with decision-makers and influencers, including Directors and senior operational leaders.
• Prepare, present, and negotiate technical and commercial proposals.
• Manage pricing and profitability within established business guidelines and margin requirements.
• Achieve or exceed assigned sales targets, revenue objectives, and strategic growth goals.
• Develop and execute territory and account plans to maximize sales opportunities.
• Collaborate with service, operations, engineering, and project delivery teams to ensure successful customer outcomes.
• Maintain an accurate sales pipeline, forecasts, and customer records within CRM systems.
• Monitor market trends, competitor activity, and customer business developments to identify new opportunities.
• Support contract renewals and customer retention initiatives while ensuring high levels of customer satisfaction.

Required Qualifications

• Bachelor's degree or equivalent experience in Business, Engineering, Technical Studies, or a related field.
• Experience in B2B sales, account management, or technical solution selling.
• Proven track record of achieving sales quotas and revenue targets.
• Strong customer relationship management and negotiation skills.
• Ability to explain technical solutions and communicate value to non-technical stakeholders.
• Excellent communication, presentation, and interpersonal skills.
• Strong organizational skills and ability to manage multiple priorities.
• Proficiency with CRM systems and Microsoft Office applications.
• Valid driver's license and willingness to travel within the assigned territory.

Preferred Qualifications

• Experience in service sales, HVAC, building technologies, fire protection, security systems, industrial solutions, or related industries.
• Knowledge of maintenance agreements, service contracts, and modernization projects.
• Experience engaging with executive and director-level customer stakeholders.
• Experience working in a matrix or multinational organization.

Key Competencies

• Consultative Selling
• Business Development
• Account Management
• Territory Management
• Commercial Negotiation
• Customer Relationship Building
• Technical Solution Selling
• Results Orientation
• Strategic Thinking
• Collaboration and Teamwork

Success Measures

• Achievement of sales quota and revenue targets.
• Growth of service contract and PSA portfolio.
• Customer retention and account expansion.
• Pipeline strength and forecast accuracy.
• Margin performance and profitability.
• Customer satisfaction and relationship development.