Sales Excellence Specialist

PayU; Warszawa; Hybrid; PLN 70,000 - 110,000; Full time

Benefits offered by this job

Annual bonus

Hybrid work model

MyBenefit package

Internal training platform

Job summary

PayU in Poland is seeking a Partner Relations Specialist to support SaaS merchants and drive growth. You will manage partner relationships, provide product guidance, and assist in onboarding and activation of new partners across payment methods.

You will work in a hybrid model within an international fintech environment, collaborating with sales and product teams to deliver value, analyze market needs, and ensure excellent service to clients and partners.

Qualifications

• Experience in a client-facing role involving frequent conversations.
• Ability to share insights and provide clients with clear, valuable recommendations.
• Strong customer and business focus.
• Excellent time-management and multitasking skills.

Responsibilities

• Managing relationships with partners from a technical, operational, and commercial perspective
• Driving cross-selling and upselling initiatives, across all payment methods for SMB clients
• Providing product guidance and recommendations on how partners can grow their business through cooperation with PayU
• Supporting merchant registration and activation
• Assisting partners and the Sales team with the implementation of new products
• Guiding clients through the available product features and functionalities
• Analysing external factors that may influence product development, including ongoing market monitoring, customer needs, and competitor activity
• Ensuring that our clients receive the highest standard of service

Skills

Client-facing

Cross-functional collaboration

Polish language

English language

Relationship building

Negotiation

Education

Secondary education

Job description

About PayU

PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers.

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.

Join PayU and help us build strong relationships with our partners. In this role, you will support them in their day-to-day cooperation with PayU, identify business opportunities, and contribute to our growth.

Responsibilities & Key Activities

• Managing relationships with partners from a technical, operational, and commercial perspective
• Driving cross-selling and upselling initiatives, as well as renegotiating commercial terms across all payment methods for SMB clients
• Providing product guidance and recommendations on how partners can grow their business through cooperation with PayU
• Supporting merchant registration and activation
• Assisting partners and the Sales team with the implementation of new products
• Guiding clients through the available product features and functionalities
• Analysing external factors that may influence product development, including ongoing market monitoring, customer needs, and competitor activity
• Ensuring that our clients receive the highest standard of service

Qualifications And Experience

• Minimum secondary education
• Experience in a client-facing role involving frequent customer conversations
• Ability to share insights and provide clients with clear, valuable recommendations
• Very good knowledge of Polish and English,
• Goal-oriented, with a strong customer and business focus
• Ability to build trust and develop relationships through networking with clients
• Strong organisational skills, resilience, and a results-oriented mindset
• Excellent time-management and multitasking skills

What We Offer

• Employment under a contract of employment
• Annual bonus
• Benefits: ability to develop one’s own package in MyBenefit system
• Access to an internal training platform
• Possibility to work in a hybrid model
• Friendly work atmosphere in a cooperation-driven team, that will support you everyday
• Work in an international organization operating in a rapidly changing industry

About Us

At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more www.payu.com

Our Commitment To Building A Diverse And Inclusive Workforce

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.