Sales Development Representative (Poland)

Creatio; Warszawa; Hybrid; PLN 60,000 - 90,000; Full time

Job summary

Creatio, a global CRM and AI-driven automation company, is seeking a Sales Development Representative in Warsaw to grow the Polish region. You will identify and nurture leads, qualify opportunities, and collaborate with sales to build a robust pipeline.

We value hands-on prospecting, a strong track record in B2B SaaS, and fluency in Polish. Hybrid work in a modern office environment awaits, along with opportunities for growth and learning within a dynamic team.

Qualifications

• At least 1 year in an SDR, staffing, or related sales role.
• Proven track record in generating leads and meeting KPIs.
• Experience with prospecting tools and CRM.
• Familiarity with AI development and CRM trends.
• Willing to work in a hybrid office setting in Warsaw.

Responsibilities

• Lead Generation & Prospecting: Proactively engage with prospective clients and qualify opportunities.
• Market Research & Intelligence: Understand competitive landscape and target segments.
• Collaboration with Sales & Marketing: Partner with sales to strategize lead quality and hand off.
• Pipeline Management: Maintain accurate CRM records and monitor progress against metrics.
• Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach.
• Performance Optimization: Refine outreach techniques to improve prospecting success.

Skills

Lead generation

Prospecting

CRM proficiency

Communication

Collaboration

Tools

Sales Navigator

Outreach.io

CRM software

Job description

Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom.Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster.

We’re proud to be recognised by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee well-being and a strong workplace culture.

Who We’re Looking For:

We are looking for a Sales Development Representative to drive growth in the Polish region, identify and nurture leads, prospect for new opportunities, and set the stage for strong client relationships in AI automation and CRM market.

This role is critical in supporting Creatio’s sales pipeline by qualifying leads, collaborating closely with the sales team, and acting as a bridge between marketing initiatives and revenue generation.

The role is based in Warsaw, Poland.

Responsibilities:

• Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.
• Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and AI automation.
• Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.
• Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.
• Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.
• Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.

Requirements:

• Industry Knowledge: at least 1 year in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software.
• Proven Track Record: Demonstrated success in generating leads, meeting or exceeding KPIs, and helping drive revenue growth.
• CRM and Sales Tools: Proficiency in CRM software and experience with prospecting tools (Sales Navigator, Outreach.io, etc.).
• Understanding of AI & CRM Trends: Familiarity with AI development and CRM software, with an understanding of how these technologies impact businesses.
• Open to working from the office in a hybrid environment.
• Native or fluent Polish language skills.

What you should expect from us:

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.