Sales & Fleet Admin Specialist (Back Office) with English and German or French

Bridgestone; Poznań; Hybrid; PLN 70,000 - 100,000; Full time

Job summary

Bridgestone in Poznań is seeking a Sales & Fleet Admin Specialist (Back Office) with English and German or French. This hybrid, full-time role focuses on accurate billing, pricing, and reporting for both B2B and public sector clients.

You will collaborate with IT and business teams to resolve billing issues, generate monthly reports, and ensure contract compliance. Prior billing/back-office experience and SAP/Freshdesk familiarity are valued.

Qualifications

• Experience in billing, pricing, or reporting is advantageous.
• Strong attention to detail and ability to manage multiple tasks.
• Proficient with SAP and Freshdesk; basic Excel skills.

Responsibilities

• Creating, validating, and issuing invoices, credit memos, and debit memos.
• Reconciling and managing self-billing processes for public sector clients and car dealers.
• Performing manual adjustments and corrections to billing data for accuracy.
• Ensuring compliance with legal, regulatory, and e-invoicing standards across EMEA.
• Generating and analyzing monthly billing reports and providing insights.
• Coordinating with IT and business teams to resolve billing issues.

Skills

Polish (C1)

French or German (B2)

Basic Excel skills

Education

No degree required

Tools

SAP

Freshdesk

Job description

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Sales & Fleet Admin Specialist (Back Office) with English and German or French

POSITION SNAPSHOT

Type of work: Hybrid

Type of contract: Open-ended/permanent

Full/Part Time: Full time

Location: Poznań, PL

ABOUT US

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a "Bridgestone West" strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

ABOUT THE ROLE

Job Purpose

You will be responsible for ensuring the accuracy, timeliness, and compliance of billing, reporting, and pricing operations. Your role includes creating invoices and related documents, validating pricing, generating reports, and coordinating with internal and external stakeholders. You will support both B2B and public sector clients and act as a key liaison between business teams, IT, and customers.

Responsibilities:

• Creating, validating, and issuing invoices, credit memos, and debit memos
• Reconciling and managing self-billing processes for public sector clients and car dealers
• Performing manual adjustments and corrections to billing data to ensure accuracy
• Ensuring compliance with legal, regulatory, and e-invoicing standards across EMEA
• Executing billing uploads via designated interfaces and maintaining condition records
• Generating and analyzing monthly billing reports and providing insights for decision-making
• Identifying and explaining discrepancies between expected and actual billing outcomes
• Handling billing for specific customer segments including invoice corrections and replacements
• Validating pricing for sales orders and purchase orders and ensuring contract compliance
• Maintaining and uploading pricing data into relevant systems and confirming tire policy compliance
• Collaborating with service centers to resolve discrepancies in job sheets
• Coordinating with IT and business teams to troubleshoot billing, pricing, and reporting issues
• Communicating with internal teams regarding billing queries and documentation requirements

Qualifications & Experience Required

Education, Master, other certification:

• No specific degree required, experience in billing or back-office operations preferred

Experience:

• Previous experience in billing, pricing, or reporting activities is an advantage

Technical Skills:

• Familiarity with SAP and Freshdesk
• Knowledge of pricing structures and contract validation
• Basic Excel skills

Languages Skills:

• Polish C1
• French or German minimum B2

Soft/Behavioral Skills:

• Strong attention to detail and analytical skills
• Ability to manage multiple tasks and meet deadlines
• Effective communication and collaboration skills

WHAT WE OFFER

At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive payment; we will provide you:

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long-term well-being.
• A diverse and inclusive team.

We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.