At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.
The RMG Cluster Manager is the primary commercial intelligence partner to Operating Company (OpCo) RMG Managers across a cluster of 3–4 OpCos. The RMG Cluster Manager is the intelligent bridge between the Hub’s analytical capability and the commercial teams in the OpCos who act on it. Leading a squad of 2 RMG Analysts, this role exists to ensure that Hub-generated analytics and insights translate into better commercial decisions and measurable growth in the OpCos. Success is measured by the quality and impact of RMG decisions in the OpCos (and not by reports produced).
Your Responsibilities Would Include
- acting as the primary RMG intelligence partner to OpCo RMG Managers, building a deep understanding of each OpCo’s commercial context, priorities and performance — and translating that into a forward-looking analytical agenda for the cluster
- co-owning the RMG governance rhythm with OpCo RMG Managers: jointly prepare, structure and deliver monthly RMG Councils and other governance touchpoints, ensuring they drive proactive commercial decisions rather than report on history
- translating Hub-generated insights and analytics into clear, actionable recommendations — ensuring output does not stop at the dashboard but shapes pricing, promotional and portfolio decisions in the OpCo
- supporting OpCo RMG Managers to shape the commercial hypotheses that drive analysis, challenge OpCo teams constructively where the data warrants it, and ensure findings are embedded into business planning cycles (AP, SP, ICP)
- identifying, scope and prioritise deep-dive analysis requests from the OpCos; direct and quality-check the work of 2 RMG Analysts to deliver against these, maintaining commercial relevance and analytical rigour
- providing RMG expert judgment across the cluster on pricing strategy, pack price architecture, promotional performance and customer prioritisation — connecting OpCo-level decisions to regional patterns and benchmarks
- tracking whether recommendations are being acted on and commercial decisions are moving in the right direction; course-correct proactively with OpCo teams where they are not
- surfacing cross-OpCo themes and above-OpCo insights to the Hub Programme Lead and Regional RMG team — contributing to best practice development, benchmarks and regional guidelines.
You Are a Good Candidate If You Have
- 8–12 years of experience in RMG, Commercial Finance, or Commercial Strategy in FMCG — with a track record of influencing commercial decisions, not just producing analysis
- proven ability to translate complex data and analytics into clear commercial recommendations that non-technical audiences act on
- strong stakeholder management and the confidence to challenge senior OpCo leaders constructively, backed by data
- experience working across multiple markets or business units simultaneously, with the ability to identify common themes and tailor solutions to local context
- analytical fluency — able to direct and quality-check analytical work without needing to do it yourself
- excellent written and verbal English
- a sense of comfort leading a small team; prior people management experience is an advantage but not a requirement
- a bias for commercial outcome over analytical process: you measure yourself by GP impact, not slide decks produced.
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