Retail Professional

adidas; Warszawa; Hybrid; PLN 45,000 - 67,000; Full time

Job summary

adidas in Warsaw is seeking a dedicated store associate to drive sales and deliver outstanding consumer experiences in a fast-paced retail environment.

You will engage with customers, demonstrate product features, and leverage digital tools to create a seamless omnichannel shopping journey while upholding adidas standards and the brand culture.

Qualifications

• Fluency in Polish and English language.
• Basic numeracy, literacy and verbal communications skills.
• Passion for sports and fashion retail environment.

Responsibilities

• Contribute to store sales and adidas profit targets
• Passionately inspiring and serving and selling to our consumers
• Executing store operations diligently
• Be a Brand advocate and exhibit the 3 Cs: Confidence, Collaboration, Creativity
• Engage with consumers in-store and guide them through digital touchpoints
• Complete sales transactions accurately and adhere to cash procedures

Skills

Brand knowledge

Customer service

Team player

Multitasking

Positive attitude

Job description

KEY RESPONSIBILITIES:

Youcontributetothestoresales and adidas profittargetsby:

Passionatelyinspiringandservingandsellingtoourconsumers

Diligentlyexecutingstoreoperations

Contributingto acultureofconsumercentricitywithinthestore

Activelyconnectandengagewithconsumersenteringthestore

BeawareofstoreKPI's(keyperformanceindicators)andcontributetostoresales

ResponsibleforimprovingtheconsumerexperiencebyexecutingtheCONNECT-ENGAGE-INSPIREservicestandards

Bea Brandadvocate,consistentlyexhibitingthe3 Cs (Confidence,CollaborationandCreativity)

Useseasonalproductand Brandknowledgeeffectivelyduringconsumerinteractions

Communicateproductfeaturesandbenefits, anduniquesellingpointsclearlytoaddressconsumerneeds

ConnectourConsumerstorelevantdigital&omnichanneltoolstoprovideaseamlessshoppingexperience

Beawareofallomnichannelrelatedsalestools

GuideourConsumersthroughthedigitaltouchpointsinthestore

Processmerchandisedeliveriesquicklyandeffectively, andconstantlyreplenishmerchandisingfixturestoensurethestore’sentireproductofferisrepresentedonthesalesfloor

Completesalestransactionsquicklyandaccuratelywhileadheringto cashprotectionprocedures

Usessellingexpertisetomaximizeopportunitiesatthecash desk tocreateadd-on sales and buildcustomerloyalty

Minimizelossinthestockroomandthesalesfloor

Performallstoreoperationsin asafe,effective, andefficientmanner

Complywithalloperationalpoliciesandprocedures

Maintainanappealing,easyto shop environment,forConsumersbyexecutingvisualmerchandisingand house-keepingstandards

KnowthestoreKPIsandhowyoupersonallycontributetothem

Playsa role inmaximizingsales andminimizingloss

Keepsanup-to-dateawarenessofourcompetitors

Offerssuggestionsandideasonhowtoimproveoperationsandprocesses

Collaborateproductivelyandrespectfullywithteammembers

Communicatesadesireforongoinglearning, andwelcomesallavailableopportunitiestoincreaseownandstoreperformance

Seekcoaching and learningopportunitiestocontinuallyimproveperformance

Completeallapplicabletrainingprogramsandeffectivelyapplythelearning onthejob

Seekcoaching and learningopportunitiestocontinuallyimproveperformance

Alwaysworkwitha team-firstmindset,fullyrespectingallcolleaguesandactivelycontributingtomakingadidasaninclusiveandwelcomingenvironmentforall

AUTHORITIES:

NotApplicable

KEY RELATIONSHIPS:

Customers

Peersand Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

Adaptingserviceapproachwhileservingmultipleconsumerssimultaneously

Activelyseekand usebrandandproductknowledgetosell

Usethedigtaladidas environment andstayup-to-dateviaourdigitalcommunicationchannels

Understandandapplyallstorepoliciesandprocedures

Understandandapplyvisualmerchandisingguidelines

UnderstandstoreKPIsand supportstoreinreachingthem

Positiveattitudeandinteresttowardssport,fashionandconsumers

Teamplayerandbeingopen to feedback and useactivelyavailablelearningopportunities.

MINIMUM QUALIFICATIONS:

Preferablybetween1-2monthsworkingin asports/fashioncustomer&commercialfocusedretail environment

Basicnumeracy,literacyandverbalcommunicationskills

FluencyinPolishandEnglishlanguage

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE:Speak up when you see an opportunity; step up when you see a need..
• OWNERSHIP:Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
– Culture Starts With People, It Starts With You –
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.